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Rajesh Devaraj Email & Phone Number
Associate Director
at
Cognizant
1 work email found
@cognizant.com
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✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Associate Director
Location
Chennai, Tamil Nadu, India
Company size
Who is Rajesh Devaraj? Overview
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Quick answer
Rajesh Devaraj is listed as Associate Director at Cognizant, a company with 340955 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a work email signal at cognizant.com and a matched LinkedIn profile for Rajesh Devaraj.
Rajesh Devaraj previously worked as Senior Manager at Cognizant and Lead Consultant at Infosys. Rajesh Devaraj holds B.E, Computer Science And Engineering from University Of Madras.
Company email context
Email format at Cognizant
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{first}.{last}@cognizant.com
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Profile bio
About Rajesh Devaraj
Over 18+ years of IT experience in wide range of Genesys, Cisco and Avaya contact center suite of products. Having significant experience in Consulting, Solution Design, Transition, Analyses and Assessments, Development, Implementation, System integration, Testing and Technical documentation in the areas of Contact Center Technologies for businesses in Banking, Insurance, Telecom and Financial Services. Executed medium to complex projects and managing relationship with Vendors, Delivery stake holders, Client management, Program management and Business stakeholders in challenging environments from client locations (UK, USA, AUS) and Offshore. Excellent Technical knowledge and communication skills. Having vast experience in Development, Testing, Support, Implementation and Integrating the CTI Module with IVRs and Switches (AVAYA-EPABX), Genesys and Cisco ICM.Good in following the Quality Process of the projects. Excellent in lateral thinking andexceptional in reaching the destiny of the project. Having ability to manage a project and lead a team as an individual.Specialties:• Genesys Framework 8 Foundation• Genesys Framework 8 Deployment• Genesys Inbound Voice Routing and Solution Reporting 8 Deployment• Cisco Intelligent Contact Management (ICM).• Interactive Voice Response (IVR) applications.• Administration and Maintenance of Switches (DEFINITY EPABX - ECS) • Computer Telephony Integration (CTI) applications. • Voice Mail application (On Comverse Proprietary systems)
Listed skills include Operations Management, Telecommunications, Ivr, Integration, and 6 others.
Current workplace
Rajesh Devaraj's current company
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Cognizant
9 roles · 11 years
Rajesh Devaraj work experience
A career timeline built from the work history available for this profile.
Senior Manager
Current
May 2019 - Present
Lead Consultant
Genesys Contact Centre – Technical Project Manager for Vodafone, India (Jun 2017 – Till Date)Currently aligned with Vodafone client and working on solutions like Inbound, Outbound, Email, Chat, SMS, Routing Solutions of Genesys Interacted tools Composer and GAX. Also involving in Upgrades, strategy changes, CRQs, handling Customer identified issues on.
Nov 2016 - May 2019
Technical Project Manager
- Contact Center Specialist
- Project Management
- Requirements gathering and prepare Functional Specification (FS), HLD, LLD and Test Plan documents
- Design, Development, Testing, Support and implementation of Interactive voice response (IVR), computer telephony integration (CTI) applications on Genesys URS, Cisco ICM, Avaya ACD, Conversant and Nortel Periphonics.
- Integration with 3rd party applications (Call Recorder, CRM, WFM, ASR-TTS)
- Report customization and Testing (System Integration, User Acceptance Testing)
Dec 2009 - Nov 2016
Project Manager
Genesys Cloud Contact Centre – Project Manager for Woolworths, Sydney (Mar 2015 – Nov 2016)Involved in Woolworths contact centre migration program from Salmat to DiData Data centre and upgraded the Genesys version from 8.x to 8.5 in order to achieve multi channels and social media capabilities. In addition, coordinated with business and operational teams.
2015 - 2016
~1 yr
Project Lead (Ivr/Cti/Voicemail)
As a project lead in HCL Technologies my primary responsibility includes participating in design, deployment scheduling, process improvement, handling team and knowledge sharing and implementation of the custom-developed applications on the Nortel and Avaya IVR platforms that supported the Contact Center activities.Also I have involved in Design and.
Apr 2004 - Dec 2009
Senior Software Engineer
As a senior software engineer in RealSoft, I was involved Development in speech application on Avaya IR Systems and Support for OEM Products. The primary responsibility to Develop the application and installation, maintenance and administration of Avaya IR Systems on SUN Solaris operating system and their interface with TSP Edge Simulator.
Sep 2004 - Mar 2005
Senior Software Engineer
As a senior software engineer in Servion, I was involved in development, testing and installation and support of Voice Response Unit (VRU) Projects. Have Installed & maintenance of VRU ranging from MAP40 V7, UCS1000 (V8). Have maintenance switches ranging from Definity Prologix R11, G3siV6, and G3R9.Worked with other business units in support of the.
Mar 2001 - Sep 2004
Software Engineer
Esdotcom Support & Software Services Pvt Ltd
Joined as software engineer and worked on various GUI applications using VB/Oracle. Also I was assigned on call support of all Avaya related call center products.
Jul 1999 - Dec 2000
Team & coworkers
Colleagues at Cognizant
Other employees you can reach at cognizant.com. View company contacts for 340955 employees →
SC
Sudipta Chandra
Colleague at CognizantKolkata, West Bengal, India, India
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SM
Sourav Mukherjee
Colleague at CognizantHaora, West Bengal, India, India
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TN
Tanhaji Narwade
Colleague at CognizantNanded, Maharashtra, India, India
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SH
Sumalatha Hosahalli
Colleague at CognizantHyderabad, Telangana, India, India
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VK
Vivek Karhade
Colleague at CognizantBasel, Basel, Switzerland, Switzerland
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AA
Antonio Afonso
Colleague at CognizantMaputo, Cidade De Maputo, Mozambique, Mozambique
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AS
Arjunan Singh
Colleague at CognizantSanturi, West Bengal, India, India
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SR
Sivakumari Rudraboina
Colleague at CognizantHyderabad, Telangana, India, India
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DP
Dilli Pushpam Palanisamy
Colleague at CognizantChennai, Tamil Nadu, India, India
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SS
Srinidhi S
Colleague at CognizantChennai, Tamil Nadu, India, India
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Sudipta Chandra
Colleague at CognizantKolkata, West Bengal, India, India
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SM
Sourav Mukherjee
Colleague at CognizantHaora, West Bengal, India, India
View →
TN
Tanhaji Narwade
Colleague at CognizantNanded, Maharashtra, India, India
View →
SH
Sumalatha Hosahalli
Colleague at CognizantHyderabad, Telangana, India, India
View →
VK
Vivek Karhade
Colleague at CognizantBasel, Basel, Switzerland, Switzerland
View →
AA
Antonio Afonso
Colleague at CognizantMaputo, Cidade De Maputo, Mozambique, Mozambique
View →
AS
Arjunan Singh
Colleague at CognizantSanturi, West Bengal, India, India
View →
SR
Sivakumari Rudraboina
Colleague at CognizantHyderabad, Telangana, India, India
View →
DP
Dilli Pushpam Palanisamy
Colleague at CognizantChennai, Tamil Nadu, India, India
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SS
Srinidhi S
Colleague at CognizantChennai, Tamil Nadu, India, India
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1 education record
Rajesh Devaraj education
FAQ
Frequently asked questions about Rajesh Devaraj
Quick answers generated from the profile data available on this page.
What company does Rajesh Devaraj work for?
Rajesh Devaraj works for Cognizant.
What is Rajesh Devaraj's role at Cognizant?
Rajesh Devaraj is listed as Associate Director at Cognizant.
What is Rajesh Devaraj's email address?
AeroLeads has found 1 work email signal at @cognizant.com for Rajesh Devaraj at Cognizant.
Where is Rajesh Devaraj based?
Rajesh Devaraj is based in Chennai, Tamil Nadu, India while working with Cognizant.
What companies has Rajesh Devaraj worked for?
Rajesh Devaraj has worked for Cognizant, Infosys, Tata Consultancy Services Ltd, Woolworths Limited, and Hcl Technologies.
Who are Rajesh Devaraj's colleagues at Cognizant?
Rajesh Devaraj's colleagues at Cognizant include Sudipta Chandra, Sourav Mukherjee, Tanhaji Narwade, Sumalatha Hosahalli, and Vivek Karhade.
How can I contact Rajesh Devaraj?
You can use AeroLeads to view verified contact signals for Rajesh Devaraj at Cognizant, including work email, phone, and LinkedIn data when available.
What schools did Rajesh Devaraj attend?
Rajesh Devaraj holds B.E, Computer Science And Engineering from University Of Madras.
What skills is Rajesh Devaraj known for?
Rajesh Devaraj is listed with skills including Operations Management, Telecommunications, Ivr, Integration, Requirements Analysis, Cisco Technologies, Solution Architecture, and Avaya.
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