Rajesh E Email & Phone Number

Bengaluru, KA, IN

Bengaluru Area, India

• Project Management/ Business Operations Management / PMO
• Managed multiple large-scale projects from beginning to end which include project plans, estimates, scoping, requirement gathering, development, deployment, and infrastructure with complexity around technology.
• Manage portfolio of Business Performance & Transformation India across Innovation, Risk & Compliance, Strategic projects, Internal Communications and Tech enablement.
• Responsible for the key functions that includes implementing and managing strategic PMO to support hundreds of projects, Project Management processes governance, Resource Hiring, Forecasting and Management, BU and.
• Proactively monitor, manage and report on execution of deliverables towards budgeting, forecasting, capacity & infrastructure management, centralized procurement, organizing internal & external trainings, vendor.
• Executed strategic projects for upgrade of business strategies, infrastructure setup, deployment and migration of application used by product designers and software developers by using extensive knowledge of project.

• Project Management
• Worked as Project Manager managing the projects through the life cycle which includes project plan, requirement collection, procurement planning, project execution, monitoring testing, production launch, post launch.
• Interact with cross functional teams that include engineering, marketing, operations and reliability to understand new product’s field performance
• Responsible for project management of Prototype/HW build by balancing between projects in different phase of the development lifecycle for a group of 1200+ developers & testers.
• Managed inventory of phones (approx. 30,000 units worth $10 bn), test equipment’s like Agilent, prommer, Musti, Fido, Lauterbach & RF lab & project laptops
• Main interface between Global factories and R&D program stakeholders communicating factory strategy and targets to R&D programs and first level technical support for all HW & SW prototype related query for Nokia R&D.

Chennai Area, India

• Program Management
• Worked as Program Manager providing complete repair services for all major mobile phones customers and ensuring end-to-end service management and Created business case with annual saving of $2.5m
• Defined roadmap for delivering new launches & managing the way program is managed across India.
• Responsible for managing the programs from launch till recycle and ensure deliverables for each milestone are met within the project imperatives with a network of 15 branches and 350 authorized Service Partners
• Played a Stellar role in generating revenue of approximately $40k monthly by providing L1, L2, L3 and L4 services and offer warranty and post warranty repair support for Mobile Handsets (GSM and CDMA), FWP Phones.
• Huawei, Motorola, UTStarcom, Axesstel, Sungil Telecom, Virgin Mobile. Reliance, Tata Indicom and ZTE are the customers program managed with end to end service support by developing close rapport with the customers.

Bengaluru Area, India

• Worked as Supervisor for L3 service center.
• Coordinate, develop, implement and achieve project plan.
• Handling service across Karnataka for Nokia Mobile Phones.
• In charge of complete service operations of the service center
• Supervising a team of 20 service engineers and Delegating responsibilities to each unit.
• Providing Induction and Training to new service engineers