• Lead a dynamic team of data protection specialists in crafting and executing comprehensive data protection & privacy strategies, resulting in enhanced compliance and minimized risks.• Develop and maintain a detailed understanding of global data protection regulations, translating complex regulatory re-quirements into actionable policies and procedures.• Spearhead Security Impact Assessments (SIAs) to evaluate and mitigate data protection risks associated with new projects and initiatives.• Collaborate closely with CISO and senior management to align data protection efforts with broader organizational goals and objectives.• Successfully manage data breach incidents by orchestrating response plans, conducting forensic investigations, and liaising with regulatory authorities as necessary.• Efficiently manage the risks involved and front end Internal & External Regulatory Audits.• Proven track record of ensuring compliance with relevant in-dustry regulations and standards, such as HKMA, MAS, RBI, GDPR, PCI DSS, COBIT, ISO 27001 & NIST. This has contributed to minimizing legal & regulatory risks and protecting sensitive da-ta.• Implementation of Data Protection tools such as DLP, ICA, IRM & MCAS Cloud Security to enhance the risk posture of the or-ganization.

Managing a Centralized Global Event Monitoring team that monitors Data Leakage events happening within the bank through L1, L2 & L3 event triage process.Implementation of robust end to end workflow of Event Monitoring and establishing strategies on escalation & closure of eventsPeriodical process refinement and fine tuning of policies to minimize False Positives.Periodical MI reporting categorized by various business functions and provide insights to the Key Stakeholders on the DLP events against their respective line of business.Engaging Heads of ICS (Information & Cyber Security) periodically through Business Governance Forums to create cyber security awareness and to establish stringent controls.Establishing stringent controls to measure the quality of event review process through Independent Review & Gauging Repeatability and Reproducibility. Building Use Cases to analyze the user entity behavior through ICA tool to enhance the efficiency of the event review process.Meeting compliance, standards, regulations and support for over 70 countriesPerforming feasibility study and extend DLP control requirements to meet audit both internal and externalCollaborate in risk attestation. Prepare and support data analytics and integrate services to the wider SOC.Implement DLP solution across the bank in terms of Data in Motion (DIM), Data At Rest (DAR) & Data at End PointsImplementation of Network Prevent for E-Mail & Web, Information Centric Analytics (ICA). Language Translation tool & Cloud Security (CASB)Highly instrumental in contributing towards 3 year Capability Uplift program to evolve in the maturity of the DLP as a serviceCreate and execute strategies to improve the reliability and security of IT projectsDefine, implement and maintain corporate security policies and proceduresSpearhead vulnerability audits, forensic investigations and mitigation proceduresRespond immediately to security-related incidents and provide a thorough post-event analysis

Provide technology leadership / direction, develop strategies, planning, budgeting and derive business value from every technology investmentsDirect and manage computing and information technology operations, strategic plans, policies, programs and schedules for all businesses acrossManage Computing services, network communications, systems and data bases and own operational score card for uptime / availability of all core infrastructure systems to accomplish corporate goals and objectives..Develop strategic plans and implement the objectives of the technology needs of the company to ensure the application/system capabilities are responsive to the needs of the company's growth and objectives.Develop and establish operating policies, ITIL practices, internal controls and best practice approaches for computing and information technology systems / services.Evaluate overall operations of computing and information technology functions and recommend enhancements.Advise senior management on strategic systems conversions and integrations in support of business goals and objectives.Prepare enterprise objectives and budgets to facilitate the orderly, efficient and effective use of overall systems landscape.Building the roadmap and for ensuring 365*24*7 operational support for all the stakeholders, meeting stringent SLAsHiring, coaching and leading the Production Support team.Driving continuous improvements in process and operational efficiency.Mentoring, coaching and leading support engineers.Handle escalations, effectively communicate with a global audience and participate in calls resolving outagesPerforming Service Operations – incident & problem management in general, for 24 X 7 support environment.Daily, Weekly, Monthly, Half-Yearly analysis of support tickets and KPI/status report to senior management.

Help the team management in performing shift rotation and weekly/monthly attendance reporting/auditAssigns work and tasking priorities as necessary to meet departmental KPIs (key performance indicators).Periodical assessment on the application behavior through FMEA to maintain system stability.Build, establish and maintain open lines of communication with Technical Support Engineers, peers, managers, Engineering and other areas of the organization to facilitate problem solving.Acts as the day-to-day interface into the Problem/change Management process and is responsible for ensuring the execution of the process.Ensure all RCA are published within the defined timelines and as per SLA.Ensure all corrective and preventive actions are tracked to closure with proper artifactsPublish all the prescribed reports/dashboards as per the defined timelineActing as point of escalation for day-to-day operational slips.Participate in application security efforts to protect information assets in collaboration with Quality team through KCSAManage the maintenance of application security policies, standards, guidelines and architectures in adherence to organization standards and country regulatory policies like HKMA, MAS etc.Identify existing or emerging security exposures that could create potential threats to Application infrastructure, systems or data and duly registering the risks, if any through Risk-wise or Phoenix.Support the internal & external audit exercises, through active participation in terms of providing relevant evidences.Preparation & planning for effective risk management and tracking the risks towards closure.

Installation of SQL 2008, daily maintenance review, SQL optimization, disaster recovery planning and testing and custom software database installation support.Backup & recovery of databases, creation and scheduling of SSIS, Transact SQL, maintenance and performance tuning.Maintenance of MS CRM (Siebel) database.Support the Telesales Call center operations team for Gulf (Bahrain, Kuwait, Oman, Qatar & UAE)Supporting Marketing team with Marketing Analytics, data mining and campaigns/events/product launch targets using SSAS 2008.Align with worldwide Database initiatives and projects. Participate in the definition, identification and implementation of processes and technologies that will improve the outcome generated from the database. Drive the DB strategy and drive the orchestration with the DMO organizations in the field. Support the business owners to identify opportunities to increase market share. Coordinate with Profiling agencies and internal staff for acquiring, maintaining and special profiling projects for DB. Be the focal point of communication between all beneficiaries of the DB (telesales, marketing and sales mangers) for CRM & Sales data. Managing the projects to bring excellence in Sales and Operations across MEA specifically Gulf. Exploring Growth Opportunities (GPF) to evaluate yearly Forecast for region by Business Groups and by Segments. Assist Business Planning Manager with strategy, planning and setting SLAs plan with business partners. Implementation of Business Planning Framework for Growth drivers. Participate in the Segment Alignment process (SAW) to run Depth and Breadth market research and develop strategies. Help business owners and operations to draw and implement efficient process flows. Support growth & profitability aspirations by timely and accurate financial reports and analysis using SSRS 2008.

DBA for SQL Server serving multiple remote locations and 8 Microsoft SQL Servers and Web servers. Responsibilities include daily maintenance review, SQL optimization, disaster recovery planning and testing and custom software database installation support. Working as a team leader with other DBA's to ensure 24 hour x 7 day a week support of all corporate databases.SQL server 2000 data base administration inclusive of installation, backup & recovery of database, creation and scheduling of Data Transformation Services (DTS), Transact SQL, maintenance and performance tuning.Successfully installed and migrated the entire data from SQL server 2000 to SQL server 2005, including all the web applications running on that server. Well versed with Analysis services, Integration services and security administration for SQL 2005 server. I have performed Snapshot & Transactional replication between DB2 & SQL servers. I had also configured report server for SQL 2005 & manipulated MIS reports using SQL server 2005 reporting services.I was leading the system study, analysis, design & development of the full fledged Due Diligence System & MIS for the Due Diligence department. The system comprises of 4 major modules.  Data migration from DB2 to SQL server 2000 using DTS packages.  Data scanning with OFAC and Central Bank of UAE data using VB, DB2 & SQL server. ASP (IIS) based web application to monitor the daily transactions.  Administrative (maintenance, administration & authentication) module.