Rajesh Thapa Email & Phone Number

I am an enthusiastic and detail-oriented individual eager to start my career in IT support. With foundational knowledge in managing and troubleshooting hardware and network systems, I am familiar with routers, switches, wireless access points, and customer premises equipment (CPE). I have experience using diagnostic tools and am comfortable working with terminal servers, bandwidth management devices, and remote access hardware. I am committed to providing excellent customer service and am always eager to learn and adapt to new technologies. My goal is to contribute to a team by resolving technical issues efficiently and supporting seamless IT operations.

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  Cage Cashier Tru Attendent

  Encore Boston Harbor

  Sep 2022 - Present - Boston, Massachusetts, United States

  Ensure all TRU, Sports Book Kiosks, ATMs, Lottery, and Recycler machines are operational.Perform Routine checks and basic maintenance on machines to prevent downtime.Troubleshoot and resolve minor technical issues.Assist customers with the use of machines, providing guidance on functionality and resolving user errors.Manage cash levels in ATMs and Recyclers, ensuring machines are stocked and operational.