K M Rakeen Abtahee Email & Phone Number

Wentworth Point, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

- Conducting QA testing for diverse software projects, verifying alignment with specifications and user demands.- Manage defect tracking through Jira Software, fostering developer collaboration for rapid issue resolution.- Craft and executed detailed test plans, cases, and scripts, both manual and automated, improving test coverage and efficiency.- Engage in product design and development discussions, providing QA insights to refine productquality and user satisfaction.- Enhance QA workflows and methodologies, leveraging Salesforce Developer Console, Apex debugging, Salesforce Sandbox and, to boost testing efficacy and streamline processes.

Sydney, New South Wales, Australia

• Realized improvement in quarterly sales KPI targets, achieved increase in email capture customer list and 76% personal overall average, and implemented customer-centric sales techniques that improved customer satisfaction.• Analyzed customer shopping trends, identified areas for improvement, and developed tailored sales recommendations. Utilized Salesforce CRM to maintain customer relations and ensure customer service requirements fulfilled.• Implemented data-driven strategies to track customer interactions and capture customer emails for marketing purposes.• Executed customer-centric sales techniques to build relationships with customers and ensure satisfaction with products and services.• Applied problem-solving and analysis to address customer inquiries and issues in a timely and accurate man.

Sydney, New South Wales, Australia

- Leading the chaincode development team on the Open Healthcare Platform by IBM under the supervision of mentors from IBM and Macquarie University.- Gained experience in Java OOP, functional programming features, Junit, Gradle, Ansible, Minifabric and Hyperledger Fabric.- Using virtual environment and containerisation using Docker to develop the smart contracts and run the network.- Building the codebase for the blockchain infrastructure, leveraging Hyperledger Fabric and Minifabric.- Developing code as per HL7-FHIR Standard for the healthcare industry.- DevOps for software development using Ansible Playbook.- Implementing Agile methodology and GitHub VCS for project management.- SDLC documentation for the tasks and assigning tasks to the team members for a seamless progressof the project.- Testing and QA of the developed code using JUnit tests and other whitebox testing.

Sydney, New South Wales, Australia

• Customer service and sales. - Offering friendly and approachable aid to customers. - Tailoring advice and recommendations by maintaining an elevated knowledge of the stocks to best suit the customer's needs.• Management. - Checking stock levels and replenishing empty shelves.• Merchandising. - Designing and rearranging product displays to maximise customer satisfaction.

Dhaka, Bangladesh

• Creating and implementing lesson plans.• Conducting speaking tests and IELTS English classes.• Customer service to students to supply the best of experience.• Team management and team satisfaction.

Dhaka, Bangladesh

• I was employed because of the technical skills of software engineering and soft skills of problem solving and high analytical skills.• Database creation and manipulation using SQL for ETL of customer and product data.• Creating and managing the e-commerce website.• Handling product launch on the website.• Technical support and regulation of the dashboard and website.

Dhaka, Bangladesh

I worked in the physics lab at my school during my A -levels as a lab assistant

Dhaka, Bangladesh

Having the honour to serve as the President of the FX-13 Chrome Science Club is one of the most prestigious roles I have had so far. This club was very close to my heart and all I have done and all the people I have led during the time, was one of the best times of my life. Leading the members, planning, organising and controlling the events were some of many responsibilities, along with recruitment and growth of the club while attending school.

Bachelor Of Information Technology, Data Science And Software Technology

I have completed my Bachelor of Information Technology, double majoring in Data Science and Software Technology. Achieved highest grade.

Education record