Robert Alicea Email & Phone Number

SIVAR provides system integration, project management and consulting services to medium and large organizations. Supporting and serving clients with Telecommunications, GPS and Fundraising needs.

• Revenue responsibility resulting in $84M annual growth through leveraging, capturing and managing existing and local network markets and accounts
• Developed strategic B2B enterprise market relationships with major organizations through C level and executive management networks resulting in 40% of direct sales revenue
• Managed and built dynamic indirect sales force expanding business plan and client base increasing revenue for five (5) regions and two hundred (200) account executives
• Served as POC for escalated MTTR problem-solving and resolution for major clients increasing customer retention
• Utilized/evaluated network infrastructure and local markets to recommend new partner prospects resulting in new business growth enrolling over 5,500 business community partners.

SIVAR – System Integrator Value Added Reseller; developer of voice, data & video custom integration, utilizing standards based Application Programmable Interface (API) published by voice and data OEM's. Specializing in Computer Telephony Integration (CTI) technology for Call Center clients, who subscribe to TSAPI & TAPI standards. Developer of middle ware.

Greater New York City Area

NEC BNS: a $500 million enterprise providing end-to-end voice, data and video communication network solutions, and offers planning, designing, procurement, implementation, operational support, management and monitoring services. NEC BNS is a Cisco Systems Gold Certified Partner.

New England & New York

Managed B2B sales teams, which sold telephone systems, peripheral equipment and network services to major accounts, representing equipment manufactured by: AT&T, Nortel, Mitel & NEC. Network Carrier Services provided by AT&T and SNET.

Toronto, Canada

Duties included selling large telecommunication systems in Ontario & Quebec.