Ralph Richard Email & Phone Number

Clearwater, Fl

Listen in on demo phone callsCreate coaching plans for those reps who need helpCoach, roleplay and drill with sales repsHelp sales reps identify where they may be falling down with a sale or in sales and help them strengthen itSet up regular drilling with the teams in their areaMonitor sales rep statistics for any red flags that could be affecting their sales and helping them turn it aroundInspect pipelines and accounts for any errors in handling customers and coaching… Show more Listen in on demo phone callsCreate coaching plans for those reps who need helpCoach, roleplay and drill with sales repsHelp sales reps identify where they may be falling down with a sale or in sales and help them strengthen itSet up regular drilling with the teams in their areaMonitor sales rep statistics for any red flags that could be affecting their sales and helping them turn it aroundInspect pipelines and accounts for any errors in handling customers and coaching them to improvement Show less

Tampa/St. Petersburg, Florida Area

Plan, Design, Implement and Facilitate complex trainings for New Hire Onboarding, Associate Managing Partners, Managing Partners and Learning and Development Trainers for multiple SaaS products. • Conducted trainings pertaining to Industries, Sales Acumen, Soft Sales Skills, Sales Culture, Motivation, Leadership Skills, Coaching Skills, Management Skills and many others. • Was chosen to travel as a National Trainer for implementation of new initiatives such as Challenger Sales… Show more Plan, Design, Implement and Facilitate complex trainings for New Hire Onboarding, Associate Managing Partners, Managing Partners and Learning and Development Trainers for multiple SaaS products. • Conducted trainings pertaining to Industries, Sales Acumen, Soft Sales Skills, Sales Culture, Motivation, Leadership Skills, Coaching Skills, Management Skills and many others. • Was chosen to travel as a National Trainer for implementation of new initiatives such as Challenger Sales, Salesforce Rollouts, Velocify Integrations and Google Suite Adoptions. • Tasked to ramp up remote center under tight timeline to current enterprise standards• Improved sales stick rate by 30%• Maximized close rate from 27% to 65% in less than 1 year• Received recognition from C-Level Management as top trainer in L&D• Responsible for the development of 90 of the 120 employees currently employed• Proficient in eLearning, Virtual/Instructor Led Training,, Web Based Instruction• Certified Trainer for Challenger Sales• American Management Assn. (AMA) Certified • Chosen to frame and develop leadership preparing them for their new obligations• Chosen to Manage the complete PREP/Onboarding Process, Curriculum and Modalities Revamp • Expert in systems training• Able to convert complex content into terms easily adopted by the general workforce• Proficient in MicroSoft Office and Google G Suite Show less

Clearwater, Fl

Developed overall Account Strategy consistent with Goals, Objectives and Sales Direction.• Created and maintained strategic client relationships with a specific focus on business owners, executives and decision makers. • Managed the procurement, maintenance and growth of small and large volume accounts with the intention of increasing business and revenue by adding additional units and services. • Developed strategies for improving the numbers of the Sales Team• Managed by… Show more Developed overall Account Strategy consistent with Goals, Objectives and Sales Direction.• Created and maintained strategic client relationships with a specific focus on business owners, executives and decision makers. • Managed the procurement, maintenance and growth of small and large volume accounts with the intention of increasing business and revenue by adding additional units and services. • Developed strategies for improving the numbers of the Sales Team• Managed by analyzing Team numbers, quotas, key performance indicators and development strategies.• Identified, engaged, planned and developed new regional accounts.• Proved success in SaaS Sales of Multiple Software• Promoted to Team Lead• Coached, Mentored and Managed my Team to the Number 1 Team and exceeding quota 5 months straight• Carried an average Stick rate of 70% and a Close Rate of 60% throughout my career• Oversaw opportunities progression and lead through opportunity pipeline reports.• Showed weekly and monthly forecast reports to inform management of new regional accounts potential.• Sold target accounts, identify prospects and create new ideas to generate revenue and new opportunities.• Resolved issues and ensure highest level of customer service by coordinating with management.• Resolved client issues with help from corporate resource administrators.• Conducted Daily Training Meetings; CORE, Atmosphere, Players Only• Mentored and coached both new and seasoned Sales Reps for improved Performance Show less

Ocala, Florida Area

Manage store, managers, employees, track financial profit and loss information, analyze business patterns, control payroll and tax information, purchase and track inventory and supplies, maintain and repair computers and software, repair gaming consoles, cell phones, and electronics, train sales associates on sales and marketing techniques, incorporate marketing strategies and techniques and train associates how to use specific point of sale software.• Train sales associates and management… Show more Manage store, managers, employees, track financial profit and loss information, analyze business patterns, control payroll and tax information, purchase and track inventory and supplies, maintain and repair computers and software, repair gaming consoles, cell phones, and electronics, train sales associates on sales and marketing techniques, incorporate marketing strategies and techniques and train associates how to use specific point of sale software.• Train sales associates and management in customer service strategies and sales techniques to increase units and dollars per transition, increase customer retention and improve overall customer experience• Grew small store to million dollar business in 2 years and expanded to 3 locations• Trained sales associates how to use the Teamwork Retail Point of Sale system to improve sales efficiency.• Certified Support Administrator for Teamwork Retail Point of Sale system. Traveled Florida as an Area Developer training other store owners on how to use this software.• Teamwork Retail Point of Sale, Microsoft Word, Excel and Powerpoint, Adobe Photoshop and Audition, GoToWebinar, GoToMyPC, and all internet-based marketing applications Show less

Ocala, Florida Area

Enforce local city ordinances, enforce local parking laws, extensive knowledge of procedures and rules regarding enforcement and inspection duties, excellent knowledge of research methods and investigative techniques, proficient in computer software application programs, ability to interpret laws, ordinances and resolutions regarding law enforcement, ability to work independently and interact efficiently with all stakeholders.• Investigate reports of violations of ordinances, codes and… Show more Enforce local city ordinances, enforce local parking laws, extensive knowledge of procedures and rules regarding enforcement and inspection duties, excellent knowledge of research methods and investigative techniques, proficient in computer software application programs, ability to interpret laws, ordinances and resolutions regarding law enforcement, ability to work independently and interact efficiently with all stakeholders.• Investigate reports of violations of ordinances, codes and resolutions. • Inspect and maintain case files and collect evidence regarding enforcement cases• Inspected buildings, structures and premises in the city to ensure compliance with laws and ordinances. • Performed on-site inspections of abandoned vehicles, buildings and structures. • Performed surveillance of premises to ensure safety to life and property from fire and other hazards. • Resolved complaints and issues regarding commercial and residential buildings, building construction and code compliance.• Prepared cases for giving testimony and testified in code board and magistrate proceedings Show less

Ocala, Florida Area

Supervised students within the classroom and other assigned areas; developed lesson plans and delivered group and individual student instruction within established curriculum guidelines. Collaborated with instructional staff, other school personnel, parents and a variety of community resources for the purpose of improving the overall quality of student outcomes, achieving established classroom objectives in support of the school improvement plan.• Taught Language Arts, Reading, Math… Show more Supervised students within the classroom and other assigned areas; developed lesson plans and delivered group and individual student instruction within established curriculum guidelines. Collaborated with instructional staff, other school personnel, parents and a variety of community resources for the purpose of improving the overall quality of student outcomes, achieving established classroom objectives in support of the school improvement plan.• Taught Language Arts, Reading, Math, Geography and American History to seventh and eighth grade students.• Awarded Rookie Teacher of the Year in 2001• Assisted in writing the benchmark curriculum in History and Language Arts for Marion County• Incorporated eLearning, Hands-On and Learner Paced Instruction into Curriculum.• Trained county teachers as a certified trainer with the Center for Performance Assessment, trained the Continuous Improvement Model and Benchmark Assessment.• Utilized Appropriate Software:Teacher’s Tool Box, County Grading Software, Microsoft Word, Excel and Powerpoint Show less