• Executed cutting-edge software solutions at Ingram Micro, leading digital transformation from transactional to customer-focused tech platform, boosting revenue by 20% and cutting operating expenses by 40%.• Launched customer experience platform, increasing web traffic by 50% and revenue by 30%, enhancing adoption and engagement.• Expanded platform to 10 countries, increasing global reach tenfold and boosting revenue by 18%.

• Led the design and development of a robust subscription platform, driving a 30% increase in customer retention.• Managed a cross-functional team to deliver new features, resulting in a 20% improvement in customer satisfaction scores.• Enhanced security protocols, leading to a 50% reduction in security-related incidents and fostering customer trust.

• Led the development and optimization of a global platform for managing software renewals, license tracking, and SPLA.• Implemented automated renewal workflows, ensuring a 98% renewal rate and reducing manual errors.• Spearheaded global scalability initiatives, expanding the platform's reach to 10+ countries.

• Successfully led the implementation of a comprehensive ERP system, delivered on time and within budget.• Oversaw multiple project phases, including discovery, planning, execution, testing, and deployment.• Achieved a seamless transition from legacy systems to the new ERP platform, minimizing downtime.• Acted as the primary liaison between technical teams, business units, and external vendors, ensuring alignment on project goals and deliverables.• Streamlined business… Show more • Successfully led the implementation of a comprehensive ERP system, delivered on time and within budget.• Oversaw multiple project phases, including discovery, planning, execution, testing, and deployment.• Achieved a seamless transition from legacy systems to the new ERP platform, minimizing downtime.• Acted as the primary liaison between technical teams, business units, and external vendors, ensuring alignment on project goals and deliverables.• Streamlined business operations by aligning ERP modules with organizational processes, resulting in a 20% increase in operational efficiency.• Implemented process automation within the ERP system, reducing manual data entry by 50% and eliminating redundancies.• Resolved complex integration issues by overseeing API development and data migration efforts.Improved reporting accuracy and decision-making by integrating real-time analytics into the ERP system.• Enabled a 25% reduction in inventory costs through better supply chain management enabled by the ERP system.• Led cross-functional teams in the integration of the scheduling system with EHR/EMR platforms, ensuring seamless data synchronization.• Designed and implemented a user-friendly interface, increasing system adoption rates among administrative and clinical staff by 90%.• Increased patient satisfaction scores by 25% through the introduction of self-service appointment booking and mobile-friendly scheduling tools.• Introduced features such as predictive scheduling using historical data, leading to a 15% improvement in clinic resource utilization.• Implemented Finance and HR module of Workday. Show less

• Designed a scalable, modular architecture for Quality and Tareo mobile applications, ensuring seamless integration with backend systems and APIs.• Built a high-performance framework to handle real-time data synchronization, enabling accurate and up-to-date information across mobile and server platforms.• Developed a multi-platform strategy using cross-platform technologies like Flutter or React Native, reducing development time and costs by 40%.• Created intuitive UI/UX designs… Show more • Designed a scalable, modular architecture for Quality and Tareo mobile applications, ensuring seamless integration with backend systems and APIs.• Built a high-performance framework to handle real-time data synchronization, enabling accurate and up-to-date information across mobile and server platforms.• Developed a multi-platform strategy using cross-platform technologies like Flutter or React Native, reducing development time and costs by 40%.• Created intuitive UI/UX designs based on user feedback and industry best practices, increasing user satisfaction rates by 30%.• Implemented responsive design principles, ensuring a consistent experience across various device types and screen sizes.• Optimized application performance, achieving a 50% reduction in app load times and a 25% improvement in battery efficiency.• Integrated time-tracking and productivity analytics in Tareo, providing real-time insights into workforce efficiency.• Architected APIs to enable seamless integration between mobile apps and enterprise systems, including ERP, Quality Management Systems (QMS), and HR platforms.• Ensured interoperability with third-party tools like project management software and IoT devices for real-time data collection.• Guided cross-functional teams of developers, QA engineers, and designers in delivering the applications, fostering collaboration and innovation.• Improved overall operational efficiency by 25% through the successful deployment of mobile apps that streamlined quality checks and workforce management.• Increased employee productivity by 30% through the Tareo app’s intuitive time-tracking and scheduling features.• Enhanced product quality control processes, reducing defects by 20% with the Quality app's real-time reporting and analytics tools. Show less

• Successfully managed the development and launch of the Channel Sales Tracker system, meeting deadlines and staying within budget.• Delivered a system that tracked sales across multiple distribution channels, including retail, e-commerce, and wholesale, improving visibility into sales performance.• Integrated the Channel Sales Tracker with existing systems, such as ERP, CRM, and inventory management platforms.• Delivered advanced analytics and reporting dashboards, providing… Show more • Successfully managed the development and launch of the Channel Sales Tracker system, meeting deadlines and staying within budget.• Delivered a system that tracked sales across multiple distribution channels, including retail, e-commerce, and wholesale, improving visibility into sales performance.• Integrated the Channel Sales Tracker with existing systems, such as ERP, CRM, and inventory management platforms.• Delivered advanced analytics and reporting dashboards, providing actionable insights into channel performance, product sales trends, and partner ROI.• Implemented tools for tracking KPIs like channel sales growth, inventory turnover, and partner contribution, improving decision-making for marketing and sales strategies.• Increased channel sales reporting accuracy by 40%, enabling more precise commission calculations and performance evaluations.• Boosted overall channel sales by 25% by providing partners with better sales insights and tools for inventory forecasting. Show less

• Designed a robust, scalable architecture for the PBM platform capable of processing millions of transactions daily with minimal downtime.• Built a modular microservices-based architecture, allowing independent deployment of key features such as claims adjudication, formulary management, and eligibility checks.• Integrated cloud-based infrastructure AWS to ensure scalability, reliability, and disaster recovery capabilities.• Streamlined real-time claims adjudication processes… Show more • Designed a robust, scalable architecture for the PBM platform capable of processing millions of transactions daily with minimal downtime.• Built a modular microservices-based architecture, allowing independent deployment of key features such as claims adjudication, formulary management, and eligibility checks.• Integrated cloud-based infrastructure AWS to ensure scalability, reliability, and disaster recovery capabilities.• Streamlined real-time claims adjudication processes, reducing processing times by 50%.• Architected a rules-based engine to handle complex benefit calculations, ensuring 99.9% accuracy in claim resolutions.• Introduced predictive analytics to detect potential fraud, waste, and abuse, reducing suspicious claims by 20%.• Designed intuitive, user-friendly portals for members, providers, and payers, increasing adoption rates by 30%.• Enabled a 30% increase in revenue by supporting innovative PBM services, such as tiered pricing models and value-based reimbursement.• Increased member retention rates by 20% through enhanced features like cost-saving recommendations and personalized benefit plans. Show less

• Designed a modular architecture to support testing across multiple mobile platforms, accommodating both physical devices and virtual environments (emulators/simulators).• Implemented a scalable, AWS-based infrastructure enabling testing of thousands of devices concurrently, reducing latency by 20%.• Built a distributed system architecture to handle load balancing and fault tolerance, ensuring zero downtime for mission-critical testing processes.• Designed an intuitive, interactive… Show more • Designed a modular architecture to support testing across multiple mobile platforms, accommodating both physical devices and virtual environments (emulators/simulators).• Implemented a scalable, AWS-based infrastructure enabling testing of thousands of devices concurrently, reducing latency by 20%.• Built a distributed system architecture to handle load balancing and fault tolerance, ensuring zero downtime for mission-critical testing processes.• Designed an intuitive, interactive dashboard providing real-time updates on: Test execution status and results, Device-specific metrics, including CPU usage, memory consumption, and battery performance and Error trends, pass/fail rates, and overall test coverage.• Designed a user-friendly interface for the testing application, simplifying workflows for both experienced testers and non-technical stakeholders.• Improved defect detection rates by 35%, ensuring higher quality apps at launch. Show less

• Designed and developed a user-friendly WPF application for managing roles and responsibilities, ensuring a smooth user experience through an intuitive interface and responsive design.• Implemented dynamic layouts using XAML, enhancing the application's visual appeal and functionality.• Developed a robust connection to backend systems, enabling seamless integration with databases (SQL Server, PostgreSQL, etc.) for storing and managing role-related data.• Used Entity Framework or… Show more • Designed and developed a user-friendly WPF application for managing roles and responsibilities, ensuring a smooth user experience through an intuitive interface and responsive design.• Implemented dynamic layouts using XAML, enhancing the application's visual appeal and functionality.• Developed a robust connection to backend systems, enabling seamless integration with databases (SQL Server, PostgreSQL, etc.) for storing and managing role-related data.• Used Entity Framework or LINQ to SQL for data access, streamlining CRUD operations and ensuring data consistency.• Designed APIs for integration with existing HR or task management systems, automating workflows and reducing manual effort.• Conducted unit and integration testing using tools like NUnit or MSTest, ensuring code quality and application reliability.• Reduced time spent on role and responsibility management by 30% through automation and enhanced usability.• Increased organizational transparency and accountability by providing clear role definitions and real-time tracking of responsibilities.• Improved team productivity by streamlining task allocation and reducing ambiguity in role assignments. Show less

• Designed and implemented dynamic and responsive user interfaces utilizing JavaScript, XSLT, and HTML, resulting in enhanced user experiences and greater accessibility.• Developed and optimized PowerShell deployment scripts to automate deployment processes, reducing manual intervention and cutting deployment time by 40%.• Designed and implemented SQL Server 2000 and MySQL database objects, including stored procedures, views, and tables, optimizing database queries and improving data… Show more • Designed and implemented dynamic and responsive user interfaces utilizing JavaScript, XSLT, and HTML, resulting in enhanced user experiences and greater accessibility.• Developed and optimized PowerShell deployment scripts to automate deployment processes, reducing manual intervention and cutting deployment time by 40%.• Designed and implemented SQL Server 2000 and MySQL database objects, including stored procedures, views, and tables, optimizing database queries and improving data retrieval performance by 30%. Show less

• Successfully developed intuitive and user-friendly Microsoft WinForms applications using C# and Visual Basic Script, improving user interaction and application usability.• Developed and executed automation scripts using Rational Robot, improving the speed and accuracy of the testing process while reducing manual testing efforts by 35%.• Designed and implemented database scripts and tables using MS SQL 2000, optimizing database performance and ensuring efficient data storage and… Show more • Successfully developed intuitive and user-friendly Microsoft WinForms applications using C# and Visual Basic Script, improving user interaction and application usability.• Developed and executed automation scripts using Rational Robot, improving the speed and accuracy of the testing process while reducing manual testing efforts by 35%.• Designed and implemented database scripts and tables using MS SQL 2000, optimizing database performance and ensuring efficient data storage and retrieval.• Wrote and executed code to successfully run and pass unit test cases, ensuring application stability, and maintaining a high level of code quality and coverage throughout the development lifecycle.• Actively participated in code reviews, addressing issues and improving code quality, resulting in cleaner, more maintainable code and reducing defects in the final product by 15%. Show less