Ramakrishna K Email & Phone Number

Versatile, self-organized IT Technical Program Manager (20+ years experience) with expertise in driving projects and leading cross-functional teams to consistently meet key program deliverables. Adept at maintaining focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs. Have proven track record on Managing IT/ITES Delivery of various complexities specifically across the BFSI domain for various international clients from both Onsite and Offshore.Operational and information technology functions include software development, software support, project management, risk management, system architecture and integration. • Ensured that systems, processes and methodologies as specified in SOW are followed for effective monitoring, control and support of service delivery.• Effectively determined/managed project deliverables, project plan, project staffing, scheduling, project time frame, identification of risks, contingency plans, resource availability, quality process for accomplishing the project milestones during various phases of the project.• Monitored project status, prepared status reports, maintained timesheets, project review report, onsite/offshore coordination, employee rotation, adherence to quality processes/standards, handled customer interface, reviewed customer satisfaction and team management.• Design, Development & Deployment of large enterprise customer applications through implementation of suitable continuous integration (CI) framework and DevOps tools.• Hands on with development and test automation tools/frameworks (SOAPUI, Eclipse, Jenkins, Maven, Visual Studio, SVN, HP Agile Manager and JIRA).• Hands on with Python development including NumPy and Pandas. Completed Machine learning certification course from Stanford University. Pursuing MicroMasters® Program in Statistics and Data Science from Massachusetts Institute of Technology (MIT).

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  Lead Technical Program Manager

  Mastercard

  Hyderabad, In