- Directed comprehensive operational activities including forecasting, inventory management, community engagement, process optimization, payroll, budgeting, performance evaluations, promotions, and infrastructure planning, propelling regional business accounting to surpass $65 million in annual revenue.- Implemented streamlined operations across diverse sites, overseeing reporting and compliance procedures for a team encompassing 10 managers, 26 Assistant managers, and 160+ employees, fostering heightened efficiency and productivity.- Strategically managed an $8 million budget across ten locations, optimizing resource allocation to drive profitability and sustainable growth.- Successfully launched two new business locations, achieving unprecedented revenues and market penetration.- Delivered a remarkable 30% increase in fresh food sales, elevating the region to the foremost position in Canada for fresh food and proprietary beverages sales.- Transformed three underperforming stores from negative to positive EBIDA within a mere five months through strategic operational realignments and performance optimizations.- Implemented proactive human resource strategies, ensuring consistent and efficient resolution of issues to cultivate a positive and dynamic work environment

- Restructured store layouts, boosting profits through streamlined inventory management, financial planning, and sales analysis.- Leveraged financial reports, forecasts, and budgets for strategic decision-making and business management.- Revitalized underperforming stores, maximizing sales and gross profit margins.- Recruited, trained, and developed a successful team of Store Managers and Assistant Store Managers, ensuring high performance across the board.- Crafted monthly and annual sales and budget plans to drive revenue growth and cost efficiency.- Served as an associate member of the Advisory Council, representing 120 interior stores, collaborating with executives and division managers to identify and recommend future project opportunities based on feasibility and profitability

- Oversee daily store operations, including inventory management, employee supervision, and guest service excellence.- Strategize and ensure optimal staffing levels to meet guest needs and drive sales growth.- Develop and execute successful sales plans to enhance profitability and achieve targets.- Recruit, train, develop, and lead employees, fostering a culture of teamwork and high performance.- Demonstrate strong leadership, setting high standards for guest service and modeling desired behaviors.- Implement new product lines and devise strategies to effectively introduce and promote them to guests.- Actively promote the 7-Eleven brand within the store and the local community.- Maintain optimal product mix and inventory levels to drive sales while controlling inventory costs.- Uphold store safety and security standards, documenting incidents and taking appropriate action as needed.- Ensure compliance with all local, state, and federal laws governing convenience and food store

Planning, controlling, Directing and organizing day to day operations; recruiting, orienting and training new staff, Researching new products, anticipating buyer interest, negotiating price, placing and expediting orders; inventory management; attracting Customers by initiating display ideas, On-line marketing, display suggestions, producing merchandise display in windows, showcases and on sales floor; Providing excellent customer service and helping customer by providing information, obtaining merchandise request, completing payment transactions, building public relation; resolving staff and customer conflicts