Ramesh Kumar Email & Phone Number

Hyderabad, Telangana, India

Hyderabad

A property of 70 room’s hotel with 06 F & B outlets includes In Room Dining, All day dining restaurant,Lobby Bar, pool bar, 2 specialty restaurant & 11 banqueting space can accommodate from 10-1500 pax. Overlooking the entire operation department of the resort, and directly heading sales and F&Bdepartment. Assisting General Manager to achieve the budgeted revenue with desired GOP and to maximize the guest satisfaction score of the resort.

Cochin Area, India

Vadodara Area, India

Chennai Area, India

Hyderabad Area, India

Chennai Area, India

Responsible for overall outlet operation of the F&B includes The Square – All Day Dining Restaurant (114 cover), in- Room Dinning, Splash Pool side bar (40 covers),the Bar (48 Covers) and Banquets & ODC with team of one Asst.Manager, 4 Team leader & 18 Associate.

Chennai Area, India

• Responsible for overall outlet functions, conduct team briefings and overlook smooth operation of the The Square – All Day Dining Restaurant (114 cover), in- Room Dinning, Splash Pool side bar (40 covers),the Bar (48 Covers) and Banquets & ODC with team of one Asst.Manager, 4 Team leader & 12 Associate.• Assisted F&B manger in preopening for setting up the department, market analysis of OMR business strategy.• Assisting F&B Manager in planning, supervising and managing the entire food and beverages operations, resource planning, procurement and maintenance of inventory levels for smooth functioning of all departments.• Successfully handled 3500 covers outdoor catering for various companies in month of Feb 2015. • Ensuring all Food Safety and Hygiene practices are followed in all the outlets.• Working closely with VOG, Trip advisor feedback to understand the requirement of the clients.

Hyderabad

Food and Beverage Management • Monitoring of Food & Beverage budgets, ensured 45% GOP achieved for All day dining restaurant.. • Co-ordinate with restaurant reservation to maximize business through effective allocation and sales by achieving 63.36 million in 2011 & 59.29 million in 2012.• Key contributor towards department achieving beverage cost of 21.40% against a budget of 21.8% in 2012. Client Relationship Management • Ensuring maximum customer satisfaction by closely interacting with potential clients & understand their requirements and customizing the product and services accordingly. • Worked closely with Medallia Complaints and achieved benchmark score of Square & IRD in 2012. People Management/Training• Training Representative for F & B team in 2012 & achieved maximum training man hours.• Handling operational functions like pre-shifts staff briefings, creating the duty roster, vacation planning, and shift management. • Imparting appropriate training on Food preparation, Service Excellence and Teamwork to restaurant and support service staff. • Responsible for overall outlet functions, conduct team briefings and overlook smooth operation of the The Square – All Day Dining Restaurant (186 cover) & In Room Dinning with team of 5 Supervisor & 22 associates.• Leading efforts for streamlining processes and generating cost savings in operations. • Forecasting outlet revenue.. • Working closely with chef for menu planning and food promotion.• Working towards achieving outlet budget and maximizing revenue. • Organizing and conducting practical and theoretical training programs, to enhance skills and motivational levels• Co-ordinate with supporting teams for operating equipment in perfect working order through preventive periodic maintenance and as applicable.• Responsible for indenting store for smoothing function.

Job Profile:Responsible for supervising team members, conduct team briefings and overlook smooth functioning of the all day dining restaurant The Square. (All day dining)Handling operational functions like pre-shifts staff briefings, creating the duty roster, vacation planning, and shift managementOver all in charge for Inventory and breakage control.Responsible for indenting store for smoothing function of all day dining restaurant.Maintaining par stock of restaurantTaking guest feedback and working to achieve maximum guest satisfaction by keeping record and preferences.Conducting training sessions to food and beverage team for smooth flow of operations. . Imparting appropriate training on food preparation, service excellence and teamwork to restaurant and support service staff. Organizing and conducting practical and theoretical training programs, to enhance skills and motivational levels.

pre opening team) Job Profile:Responsible for training new team members on operational standards and thereby increasing their competency levels. Acted as mentor and buddy to junior team members In charge for crockery, cutlery and glassware inventory. Responsible for service of food & beverage and maintaining clean & hygienic working conditions in & around the restaurant.

Vishakhapatnam Area, India

Job Profile:Responsible for training new team members on operational standards and thereby increasing their competency levels. Acted as mentor and buddy to junior team members In charge of maintaining beverage par stocks.In charge for crockery, cutlery and glassware inventory. In charge of beverage inventories & reconciliations.Service of beverages in the bar.Responsible for service of food & beverage and maintaining clean & hygienic working conditions in & around the restaurant.

Secondary Education Christ the King Matric Hr. Sec School, Kumbakonam