Key Achievements:Spearheaded a 500% team expansion in PO management, growing from 6 to 35 members while enhancing productivity and efficiency.Delivered $150,000 in annual savings through successful RPA projects, reducing team size by 40%.Played a key role in multiple ERP migrations, including SAP ECC 6.0 to S4-HANA and NGC to Infor Nexus, facilitating smooth transitions with minimal disruption.Recognized with the Employee of the Year award and selected for international training and team-building workshops in Hong Kong and Bangkok.Project & Technical Expertise:ERP Migration & Application Support: Deep experience with SAP (REVA, FMS, S4-HANA), Infor Nexus, and NGC, with a focus on functional configuration, UAT, change control, and cross-functional collaboration.Robotic Process Automation (RPA): Skilled in UiPath RPA development, optimizing business workflows to eliminate manual tasks, and ensuring high-efficiency outcomes.People Management & Development: Skilled in managing large, diverse teams, performance monitoring, onboarding, and conducting ongoing training for enhanced team capability. Vendor Management.Technical Support & Network Management: Expertise in Active Directory, backup strategies, desktop, and ERP support.

Managed team operations and overseas customer relations, ensuring effective communication and issue resolution.Contributed to ERP migration projects, ensuring a smooth transition and minimal disruption.Developed and enforced SOPs, and ensured that SLAs were met for operational efficiency.

Supervised data management operations, ensuring the accuracy and timely handling of data processes.Led team performance and ensured compliance with SLAs, achieving operational excellence.