Wendy Ramirez Email and Phone Number

Assisted users with various types of technical issues via email, live chat and telephone. Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements. Input customer service orders and tracked orders through to completion. Troubleshoot hardware issues and worked to facilitate repairs for end users.

Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue. Creates innovative financial solutions to meet customer needs and provide competitive edge. Networks to increase client base and encourage existing clients to expand financial portfolios. Identifies and investigated variances to financial plans and forecasts. Assists customers with setting up or closing accounts, completing loan applications and signing up for new services. Promotes all financial products by maintaining excellent service offering knowledge. Works closely with management to strategize sales techniques to increase branch production and customer service. Acknowledges customer and leveraging lobby leading as a tool for managing risk, mitigating losses, and creating an exceptional service. Provides Notary Services