Ramon Johnson Email & Phone Number

Los Angeles, California, United States

Atlanta Metropolitan Area

-Work as a liaison between State Farm agent offices, policyholders and departments to determine customer needs and resolve account issues -Research and analyze billing notices and demonstrate a working knowledge of processes, policy types, standards, and codes as it relates to billing-Set up and manage new and existing accounts -Perform routine and complex maintenance of SFPP accounts -Review and handle insurance policy changes and transfers-Use judgment, reasoning, and critical thinking to assist customers

Greater Los Angeles Area

-Provided a sense of trust for the children and supported the interactions between visiting parents -Provide visits as outlined by the referral source to the family in an effort to meet goals. -Scheduled and provided transportation as outlined in the case plan. -Maintained documentation and participated in ongoing assessments and evaluations of family’s goals. -Monitored and provided a safe visitation environment for children and clearly defined the rules of visitation with all parties involved.

Washington D.C. Metro Area

• Collected and evaluated incident data• Used OSAC reports and research to determine the safety of international travel for employees• Used Risk Matrix models to display research findings and help determine risk severity • Complete various research projects relating to company safety and insurance

• Monitored all vehicles and pedestrians and welcomed them to campus• Monitored surrounding area for suspicious behavior and activity• Assisted in the direction of traffic during events on campus

Greater Los Angeles Area

• Processed customer orders and payments, assembled menu items, and ensured the quality of food served• Provided great customer service while taking orders fast and accurately• Maintained sanitation, health, and safety standards in work areas

Bachelor Of Science - Bs, Risk Management And Insurance

Activities and Societies: Gamma Iota Sigma

High School Diploma

Activities and Societies: Varsity Football Team