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Ramya Balasubramanian Email & Phone Number
Customer Service Representative and Return Analyst
at
Alphanumeric Systems
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Representative and Return Analyst
Location
Mississauga, Ontario, Canada
Company size
Who is Ramya Balasubramanian? Overview
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Quick answer
Ramya Balasubramanian is listed as Customer Service Representative and Return Analyst at Alphanumeric Systems, a company with 464 employees, based in Mississauga, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Ramya Balasubramanian.
Ramya Balasubramanian previously worked as Customer Service Representative at Alphanumeric Systems and Customer Service Returns Specialist at Alphanumeric Systems. Ramya Balasubramanian holds Diploma In Holistic Nutrition And Health Coaching, Nutrition Sciences from Nutraphoria School Of Holistic Nutrition.
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Alphanumeric Systems
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Profile bio
About Ramya Balasubramanian
I have four years of experience in providing customer support in busy call centre environments for Healthcare banking and telecommunications industry employers. I have determined commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues and win customer loyalty keeping key call parameters in mind. In addition to that I have six months in administration. My key strengths include:• Quick understanding of the process• Customer focused • Can-do attitude• Problem solving aptitude• Proficient in MS OfficeMy customer care background and administrative experience with genuine desire to develop a career in your fast-paced goal-focused team environment makes me a valuable team member.
Current workplace
Ramya Balasubramanian's current company
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Alphanumeric Systems
7 roles · 25 years
Ramya Balasubramanian work experience
A career timeline built from the work history available for this profile.
Customer Service Representative
CurrentProvide quality solutions to inbound customer and chat queries regarding the account registration, order status, claims and returnsResponsible for accurate and timely documentation of details to facilitate claim processPlace accurate orders as per customers requestIdentify customer needs through active listening to answer questions and provide exceptional.
May 2023 - Present
Customer Service Returns Specialist
Highly organized and detail oriented in processing returns while navigating between multiple windows. Responsible for accurate and timely processing while meeting or exceeding the target for the day.Documented details of processes in a clear and concise manner.Working knowledge of SAP.
Nov 2022 - Jul 2023
Customer Service Representative
Communicate with customers through inbound call queries on billing, payments, existing and new services, promotional offers and upgrade / downgrade of servicesIdentify customer needs through active listening to answer questionsAssist with troubleshooting by asking various questionMake product recommendations after actively listening to customers needsTake.
Mar 2022 - Aug 2022
Quality Assurance Officer
Verify compliance of call quality of individual member with the prescribed rules and regulation Monitored and documented feedback sessions for 15 team members on call quality.Participated in internal calibrations along with team leader on Quality and Operations and ensured consistent scoring.
2003 - 2004
~1 yr
Customer Service Representative
Managed over 60-70 calls per day with average talk time of five minutes, providinginformation and solutions to credit card account holders.Resolved problems on the first call with sound product knowledge avoiding escalation ofissues keeping customers satisfied with timely resolution of matters.Promoted bank products and services according to customer’s.
2002 - 2003
~1 yr
Administration And Inbound Sales
Consolidated leads generated by team, and distributed to dealers as per area code for quickaction and followed up with customers ensuring 80% lead closure.Managed approximately 150 leads daily from team of 15 members through database in MSExcel and ran custom reports using pivot table to facilitate managerial decisions.Provided telephonic as well as mail.
2001 - 2002
~1 yr
Team & coworkers
Colleagues at Alphanumeric Systems
Other employees you can reach at alphanumeric.com. View company contacts for 464 employees →
ZK
Zeynep Kan
Colleague at Alphanumeric Systems
Mississauga, Ontario, Canada, Canada
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HB
Harvey Braswell
Colleague at Alphanumeric Systems
Raleigh, North Carolina, United States, United States
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ST
Scott Tran
Colleague at Alphanumeric Systems
Walnut, California, United States, United States
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SI
Syed Intiyas Basha
Colleague at Alphanumeric Systems
Hyderabad, Telangana, India, India
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AA
Abby Alexander
Colleague at Alphanumeric Systems
Raleigh, North Carolina, United States, United States
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DH
Dina Hanna
Colleague at Alphanumeric Systems
Houston, Texas, United States, United States
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PT
Poonam T.
Colleague at Alphanumeric Systems
New Delhi, Delhi, India, India
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MP
Mariyah Patel
Colleague at Alphanumeric Systems
Halifax, Nova Scotia, Canada, Canada
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DC
Daniel Cardinali Rastelli
Colleague at Alphanumeric Systems
Madrid, Community Of Madrid, Spain, Spain
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MA
Meghan Adkins
Colleague at Alphanumeric Systems
Lake Jackson, Texas, United States, United States
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Zeynep Kan
Colleague at Alphanumeric Systems
Mississauga, Ontario, Canada, Canada
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HB
Harvey Braswell
Colleague at Alphanumeric Systems
Raleigh, North Carolina, United States, United States
View →
ST
Scott Tran
Colleague at Alphanumeric Systems
Walnut, California, United States, United States
View →
SI
Syed Intiyas Basha
Colleague at Alphanumeric Systems
Hyderabad, Telangana, India, India
View →
AA
Abby Alexander
Colleague at Alphanumeric Systems
Raleigh, North Carolina, United States, United States
View →
DH
Dina Hanna
Colleague at Alphanumeric Systems
Houston, Texas, United States, United States
View →
PT
Poonam T.
Colleague at Alphanumeric Systems
New Delhi, Delhi, India, India
View →
MP
Mariyah Patel
Colleague at Alphanumeric Systems
Halifax, Nova Scotia, Canada, Canada
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DC
Daniel Cardinali Rastelli
Colleague at Alphanumeric Systems
Madrid, Community Of Madrid, Spain, Spain
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MA
Meghan Adkins
Colleague at Alphanumeric Systems
Lake Jackson, Texas, United States, United States
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2 education records
Ramya Balasubramanian education
Diploma In Holistic Nutrition And Health Coaching, Nutrition Sciences
Nutraphoria School Of Holistic Nutrition
Bachelor’S Degree, Business/Commerce, Computers
FAQ
Frequently asked questions about Ramya Balasubramanian
Quick answers generated from the profile data available on this page.
What company does Ramya Balasubramanian work for?
Ramya Balasubramanian works for Alphanumeric Systems.
What is Ramya Balasubramanian's role at Alphanumeric Systems?
Ramya Balasubramanian is listed as Customer Service Representative and Return Analyst at Alphanumeric Systems.
Where is Ramya Balasubramanian based?
Ramya Balasubramanian is based in Mississauga, Ontario, Canada while working with Alphanumeric Systems.
What companies has Ramya Balasubramanian worked for?
Ramya Balasubramanian has worked for Alphanumeric Systems, Hgs - Hinduja Global Solutions, Icici Bank, and Tata Teleservices Ltd.
Who are Ramya Balasubramanian's colleagues at Alphanumeric Systems?
Ramya Balasubramanian's colleagues at Alphanumeric Systems include Zeynep Kan, Harvey Braswell, Scott Tran, Syed Intiyas Basha, and Abby Alexander.
How can I contact Ramya Balasubramanian?
You can use AeroLeads to view verified contact signals for Ramya Balasubramanian at Alphanumeric Systems, including work email, phone, and LinkedIn data when available.
What schools did Ramya Balasubramanian attend?
Ramya Balasubramanian holds Diploma In Holistic Nutrition And Health Coaching, Nutrition Sciences from Nutraphoria School Of Holistic Nutrition.
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