Network Operations Center Analyst I
CurrentProviding remote troubleshooting for Casino cage PCs, POS systems, and ATMS. Dispatch field service to service ATMs vital to casinos.Writing daily reports on the health of Everi's ATM fleet and reporting it to Everi Vice Presidents.Abiding by PCI industry standards to protect casino patron PII(Personally Identifiable Information).Proven track record working efficiently both on-site and remotely.