Randall Davis Email & Phone Number

Morrisville, North Carolina, United States

Create and manage subscription SKUs for our Collaboration Offers. This includes, but not limited to, structuring the SKU nomenclature, pricing, mapping, SKU attributes, export compliance, royalties (if necessary), provisioning, and overall configuration of the SKUs. I also work with cross functional teams to ensure new offers launch on time and that the SKUs are orderable and have met all the compliance requirements so our sellers and partners can sell to their desired customer market. Experience includes navigating and working within Cisco product environments to execute daily task. Jira, SharePoint, Business Objects, Salesforce are a few other tools I am familiar with.

Morrisville, North Carolina, United States

Assisted Cisco sales representatives with issues regrading their commission. Cases stem from missing bookings of sales orders, discrepancies of data in Cisco sales databases, over payment, and incorrect product mapping of sales orders. Pivot tables in Excel, Business Objects, and various Cisco sales compensation tools are used daily to solve problems that sales representatives raise.

Morrisville, Nc

Responded to collaboration licensing escalations including Cisco Collaboration Flex offers and promotions, put together monthly and quarterly decks that analyzed the cases, provided metrics, and composed recommendations to improve the process based off of the findings. Also cross-trained on compliance work regarding Flex orders.

Raleigh-Durham, North Carolina Area

Completed the program with a B average. Programs learned include Python, SQL, and JavaScript.

Greenville, South Carolina Area

Completed the program a semester early with a GPA over 3.0 while assisting with the Greenville Chamber of Commerce from January 2018 to April 2018. Volunteer experience included helping with the Minority Business Accelerator program helping entrepreneurs that include veterans, women, and people of color with their businesses. Helped with event setup, speaker coordination, and some administrative tasks.

Morrisville, North Carolina

Served as a member of the Migration Governance Team which dealt with the licensing of WebEx products and other licensing models. Tasks included inserting data pertaining to customers in numerous databases to devise reports about Cisco products and services. Also used databases that include Microsoft Access, iPortal, and Excel macros to retrieve, manipulate and critique data reports. Platfora, SharePoint, STAP (Cisco Analysis System) and Cisco Spark were other tools used in numerous projects. Calculated and submitted Credit Estimates for customers who wished to migrate their prepaid contract midterm.

Raleigh, North Carolina Area

Worked with the Project Manager in developing an Excel spreadsheet containing Human Resources Repositories in UBUNTU and UNIX and imported raw data using SAS software for Human Resources. Created 10 different reports containing Human Resource Repositories using data nulls, data statements, and various procedures. I also researched expired software and the licensing of some software in the IT inventory and recorded the findings in an Excel file for the IT Securities Officer.

Raleigh, North Carolina Area

Used data software (Knowledge Broker) to review industry expert profiles that have interest in companies primarily in Asia, Europe, and the United States. Updated the consultants' profiles in the company's database via LinkedIn and contacted experts through emails and phone calls to retrieve updated profile information.

Master Of Business Administration (Mba), Business Administration And Management, General

Activities and Societies: MBA Fellowship Grant Recipient Clemson University Men of Color National Summit Invitee Greenville Chamber.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Mathematics Minor