Programs and Activities Supervisor has programmatic, human resources, fiscal and administrative responsibilities for the operation of a particular department or workgroup providing services and supports for individuals with disabilities. Additional responsibilities include organizing, promoting, and implementing program activities. - Program Development-Individual Service Planning-Safety of Individuals Served-Community and Public Relations-Recruitment and Retention-Assigning/Directing Work/Staff Development

Program Leader II, Behavioral Management Program (BMP), providing services and supports for individuals with disabilities and specific behaviors. Program Leader II is responsible for a variety of activities such as planning and leading educational opportunities for growth and development in classroom and community settings.

Purpose: To support people with disabilities in maintaining independent community living.Duties and Responsibilities• Teach client rights and help develop self-advocacy skills• Assist clients in developing natural networks of support• Assess client interests and abilities through the person-centered planning process, develop written plans.• Assist clients in managing personal affairs• Quality control of all services provided by support staff, attendant care and natural supports• Provide linkages in the community for needed services; provide case management and service coordinationAdministrative Functions• Supervise, train and evaluate Facilitators and Specialists and assist with staff development on a day to day basis• Responsible for completing all required documentation, including monthly billing reports, case notes and additional case records• Provide assistance with recruitment, scheduling, and managing personal attendants• Responsible for maintaining professional relationships with clients, referral sources, employers, families, care providers and appropriate others; and for maintaining confidentiality• Represent the organization to visitors and the community as neededOther duties as required• Fluent report writing skills• Willingness to work flexible hours to meet client needs.• Able to recognize unusual or threatening conditions related to persons with disabilities• Strong time management skills, patient, detail oriented• Proficient in Microsoft Office Suite• First Aid/CPR certification • Represent the organization to visitors and the community as needed

•    Case responsible for adults with a wide range of developmental disabilities.•    Provide instruction regarding client rights and self-advocacy•    Recognize unusual or threatening conditions related to persons with disabilities and resolve issues if necessary•    Create and maintain client files•    Assist client medical and financial needs •    Monitor client progress in case notes •    Complete all required paperwork, annual Individual Support Planning, Special incident reporting•    Participate in all staff meetings, training's and retreats as required•    Comply with current agency performance standards•    Report changes in criminal or employment status on a timely basis•    Represent the organization to visitors and the community as needed•    Maintain a professional attitude, working cooperatively with other staff, clients and members of the community•    Maintain confidentiality of client/staff information as required by law and agency policy•    Provide attendant care, in-home support, and training to clients in all areas of daily living, including, but not limited to: medical issues, health and diet, meal preparation, shopping, hygiene, personal care, budgeting, safety awareness, and maintaining a clean and healthy living environment•    CPR and First Aid certified through 2013

• Case responsible for adults with a wide range of developmental disabilities.• Facilitate the full inclusion of individuals with disabilities in the recreation, volunteer, and employments sites of their choosing• Creates and uses natural supports and supports client in a person centered manner• Teaches safety awareness to clients while they access their community• Promotes full engagement of each client in each activity or volunteer site• Recognize unusual or threatening conditions related to persons with disabilities and resolve issues if necessary• Monitor client progress through case notes, maintain client files• Represent the organization to visitors and the community as needed• Maintain a professional attitude, working cooperatively with other staff, clients and members of the community• Complete Special Incident Reports as needed • Keeps First Aid/CPR current

•    Effectively managed ticketing operations for a wide variety of promoters and venues•    Met with artists and clients providing them with information on rates and information about Fort Mason Ticketing Service and the Cowell Theatre•    Managed patron orders: phone, window, night of show sales: processed orders•    Built and tailored events in Theatre Manager (software)  •    Scheduled and Managed staff for both Cowell Theatre and Fort Mason events, responsible for interviewing, hiring and training •    •    Completed weekly reconciliation’s and end of event final settlements paid to clients, •    Generated and reconciled reports as needed by artists or clients and Fort Mason •    Acted as liaison between clients/artists and Fort Mason Foundation

Temporary position •    Effectively managed ticketing operations for “Unseen Treasures, Russia and the New World” exhibit  •    Responsible for all exhibit hall admission sales and managed over exhibit hall and box office staff as well as special events•    Generated and reconciled reports as needed •    Worked with Special Events management during public events related to the exhibit •    Performed all banking reconciliation’s•     Responsible for relaying historical information to the public regarding Russian occupancy of the west coast and its relation to the Presidio

•    Coordinated all aspects of production, including labor, materials, and quality control  •    Developed and executed business plans/programs to insure business growth and expansion •    Forecasting and problem solving as an integral member of a management team •    Lead department meetings to reinforce goals, update procedures and improve operations•    Contributed to daily operations management team meetings to draft procedures and troubleshoot operations•    Performed interviewing, hiring, and training•    Motivated  employees through positive reinforcement, oversaw employee orientation and on going staff development•    Evaluated employee performance, including annual reviews, promotions, corrective actions and terminations•    Established production schedules and oversaw schedule implementation Controlled stock levels to minimize inventory costs working closely tea buyer and exporters•    Planned and implemented cost improvements including installation of automated package lines to reduce labor costs•    Ensured compliance with OSHA guidelines for safe operations •    Forecast all labor, material, and overhead cost to establish annual operating budget