Randall Williams Email & Phone Number

Greater Chicago Area

Human Resources Business Partner Strategic business advisor to seven executive business leaders across State Medicaid Business Plans where I provide counsel to align talent, workforce effectiveness, and organizational effectiveness strategies in support of the business strategy. • Organizational Development. Successfully served as HR Lead for Aetna’s acquisition of $1.6 Billion IlliniCare Medicaid plan covering 350,000+ Illinois Medicaid members. Coordinated across HR and Merger & Acquisition Functions to onboard 850+ IlliniCare employees.• Change Management. Lead change management initiatives across client organizations and support broader corporate strategies during CVS acquisition transitions.• CVS Values in Action: Breakthrough Award Recent recipient of 2019 Quarterly Human Resources CVS Breakthrough Award for implementation of new Kansas “KanCare” Medicaid plan representing $1 Billion contract for Aetna. Start up efforts included hiring, onboarding, and training over 400 Colleagues in under three months.

Chicago, Il

J.P. Morgan Chase is a leading global financial services firm in investment banking, consumer financial services, commercial banking, and asset management.Strategist, Deployer, Workforce Planner, Coach, Consultant, and Talent Broker; Support four Divisional Executives —Mortgage Origination Channels, Product Development, Customer Experience and Process Improvement Teams.* Organizational Development. Collaborated with cross-functional HR team, delivering new employment strategy for staffing, career-pathing, and leadership roles within production departments. Designed lower cost entry positions into operations; greater flexibility for career paths across originations, and strengthen customer focused interactions. * System Integration/Process Improvement. Participated in development of new Reduction in Force Program and tools for Corporate-wide implementation. Member of task force that designed a new tool, which incorporated several previously separated systems into one; used for planning and delivering a better experience for managers and impacted employees.* Training and Development. Managed the design and launch of an Associate Account Manager Program. Instrumental in coordinating efforts between Compensation Rewards, Incentive Administration, Training Design & Delivery, HR Technology, Recruiting, Production Sales Managers and Area Sales Managers.

Greater Chicago Area

Disney Stores is a division of Disney Consumer Products, a subsidiary of The Walt Disney Company, which merchandises the Disney Brand and Properties across retail locations and online presence.Field Generalist |Supported 2 Regional Directors, 21 District Managers | 180 Stores | 4000 employees | 33+ states and Canada | Employee Relations, Compensation/Benefits, Personnel Development, Loss Prevention| Managed Confidential Hotline Calls |Recruiter and Communication Liaison across Field, Corporate Operations and HR * Created comprehensive executive performance tracking and manpower planning tool for 125 top priority stores; integrating monthly sales results, annual store rankings, total sales volume, HRIS management census, performance standings and succession planning.* Member of seven-person task force that successfully rolled out updated performance management and appraisal processes for Field Management teams, aligned to company operational objectives.* Partnered with Regional Directors, increasing store revenues by shifting company culture from service to selling environment. Implemented training program for new roles focusing on selling.* Selected as a corporate trainer for Store Manager Development program, providing practical field experience to the classroom environment.

Lisle, Illinois

Third Largest U.S. Regional Paint Manufacturing, Distribution, Wholesaler and Retailer acquired by Sherwin-Williams in 2004 Field Generalist| Supported 4 Regional Directors, 4 District Managers | 45 Stores | 200 employees | 5+ states. Focused on Recruiting, Compensation/Benefits, Employee Relations and Safety.• Aligned newly acquired businesses to established company culture and procedures by implementing review of basic operations for store personnel.• Decreased cost and increased controls for processing Worker’s Compensation claims; Identified and implemented means of restructuring Workers’ Compensation claims process.• Designed and institutionalized best practice communications process across Corporate, Regional and District initiatives. Developed and implemented communication tool for stores.

Florence, Ky

Contact Center, e-Commerce Center, Viewer Relations, Retail Distribution and Direct Marketing CenterManaged employee/management relations with all exempt, non-exempt and HR functions: Recruiting/Orientation, Compensation and Benefit, Payroll, Employee Relations, Employee Events, & SafetyManaged HR department budgets HRIS and special projects.

Bachelor Of Arts (B.A.), Human Resources Management/Personnel Administration, General

Activities and Societies: Certificate in Business Administration Golden Key National Honor Society Psi Chi National Honor Society

Master Of Arts (M.A.), Labor And Industrial Relations

University Graduate Scholarship