CORE COMPETENCIES Success in Driving B2B/B2C revenue growth ♦ Exceptional negotiating and sales development skills ♦ Advanced technologies support ♦ Strategic business analysis and project management ♦ Vertical expertise includes telecom, financial services, media, optics, contact lenses/solutions, pharmaceuticals, computer hardware and software, digital printing services, copiers, printers, and corporate metric dashboards ♦ Forecasting ♦ Compensation and quota design ♦ P&L management ♦ ISO Quality control ♦ Benchmarking and performance metrics ♦ Dedicated to exceeding customer expectations ♦ Passionate about leadership by exampleSpecialties: Dynamic Inbound/Outbound Contact Center Sales and Customer Service Operations Director, extensive global BPO experience (US and international) ♦ Top-performer who thrives in a high-expectation, dynamically changing environment ♦ Polished and influential public speaker and presenter ♦ Quota-breaker, leading Sales and Customer Service organizations to increasing revenue generation ♦ Transforming culture from "order taking" mentality to "sales" with team based staffing ♦ Expert technical trainer
Listed skills include Business Development, Broadcast, Business Analysis, B2B, and 1 others.