- Development using AWS Compute, storage and messaging services such as EC2, ECS, Lambda, S3, etc.- Develop IAC Terraform Modules for automating the infrastructure.- Setting up CI/CD pipelines using Harness- Participate in software design meetings and analyze user needs to determine technical requirements.- Responsible for making sure in-progress builds follow the approved designs.- Responsible for software development during the design/build phases of the SDLC- Perform coding , scripting and proper unit testing (including test class creations using shell scripting, python) for in progress changes and participate in peer review.- Defining and setting development, test, release, update, and support processes for DevOps operation.- Enable and guide DevOps engineers to build, monitor, and maintain stable and efficient infrastructure to optimize service delivery across production, QA, and development environments throughout the development lifecycle of multiple applications using various tools like Datadog, Dynatrace etc. - Own the vision, roadmap, delivery, budget, and operational metrics of United Airlines’ customer service applications, tools, and platforms. Had built and sustained business relationships with senior and operational leaders in Reservations, Customer Care, and Loyalty, serving as the main point of contact. - Established and maintained strong business relationships with both senior and operating level business leaders to ensure effective delivery of business results and technology solutions.- Accountable for identifying needs, securing commitments, and supervising progress of work from internal and external service provider teams.- Extracts data from a variety of sources for use in analysis, models and project development- Completes ad-hoc reporting and data analysis using querying and data visualization tools. - Gathering of data, performing complex analyses, and being able to explain.

- Design, Deploy and implement build pipelines, scale systems and orchestrate the system images.- Build the SQL Server IaaS Images through CI/CD Pipelines and publish the images to Partner center portal and Azure Marketplace- Build and publish new cumulative update to SQL Server Images to Azure Marketplace- Perform BCDR Operations on Azure SQL IaaS Environments- Perform Migrations, build and deployments.- 24*7 application support using Incident management (ICM) tools and On-call process. Implement and create Monitoring and performance tools.- Create CI/CD Pipelines and Parallel CICD deployments using Azure DevOps to save 60% of deployment efforts.- Use git version control, GitHub and azure DevOps dashboards.- Automate the process of SQL server installation on Windows servers and Linux platforms using the Shell/bash script.- Perform the system administration activities on both Linux and Windows Platforms.- Automated bulk VM Migrations (On-Prem to Azure) with smart retry mechanism.- Design, Develop, Deploy, Monitor and Support Azure SQL VM resource provider and extension.- Design PowerShell Runbooks to perform CRUD operations and generate telemetry.- Implement Self-healing solutions (BOTs) so that the defects logged can be self- mitigated.- Strong working knowledge of SQL server and Database administration activities.- Maintain high KPIs for the services and conduct Livesite review. - Prepare Technical Specification Guides, Standard Operation Procedures, Knowledge base Articles that can be used by Support Engineer.- Build PowerBI dashboards for the KPI’s.- Maintain the Vendor Management team