Randhir Singh Email & Phone Number

Program manager for talent function in mobility domain (DXMX unit) with an overall size of 2300. This included • Ensuring effective solutioning for project staffing, planning and deployment of the unit talent pool, forecasting and planning for the future needs. • Ensuring utilization of the talent as per the organization expectations and ensuring competency enhancement/availability per the future predictions. • Communicating with all the Delivery leads and Business Unit Heads to come up with resource demands and projections• Managed the aspirations of talents without compromising the project requirements, to facilitate an effective work environment.Under my management, the unit utilization improved to 82% from 78%.

Mobility projects – Jan 2013 till Mar 2014PG&E – an enterprise app iVisit was built for PG&E representatives in IOS, SUP and go live of the same was handled. Diageo – A football application for tracking British Premium League of Carlsberg UK was re-engineered for Carlsberg – Ireland and integrated with Diageo backend for customer offers and maintaining customer history. This was end to end work with IOS/Android in front end with webservice calls to the Diageo database.Internal applications – Handled multiple POCs done in android, IOS and HTML5 technologies on hospital management, Shipyard maintenance, and Messenger.Finacle CRM: Apr 2007 till Dec 2013Finacle CRM is one of the products offered by Infosys as part of banking solutions. Had handled the Maintenance/Support for the CRM application for 5+ years. Managed the L2/L3 product support for around 40 banks, during their deployments and while in production. And also, effectively managed execution of dot releases enhancements, statistical monitoring and its certification with the quality. Finacle CRM maintenance operations were streamlined in my management. Knowledge Management was effectively used to learn from the customer defects, and 1 week quick induction of new comers in the team was introduced.

Had been at USA for Driver Payroll Application for Pepsico which was a re-engineering of one existing payroll application of Pepsico drivers from .net to J2EE (Struts). As onsite co-ordinator, had ensured end to end execution from requirement gathering to UAT, with a zero-defect deployment to production and achieved best managed project award in the company.

NET Project:Had been onsite for NET Technologies, USA as tester of a media gateway product - VX on various VOIP and telecom technologies – H323, SIP, T1/E1 and automation using open source SIPP tool. Had been in the initial core team for this new client for Infosys and quickly did the infrastructure setup at offshore, and established a good rapport with the client. Got “Best Player” award because of this project contributions.Lucent Technologies:In the initial 3 years at Infosys, had setup the automation framework and automated the functional and performance testing of various networking protocols like FR, IPDC, ATM, Ethernet using TCL/Expect; for the various Gateway products of Lucent Technologies, USA.

Worked as Engineer in Field and Trial group of CDOT.Had been at, multiple BSNL sites for CDOT exchange support for issues, implementations of new sites or newer feature implementations. Gained knowledge of CDOT products like SBM, MAX exchanges, NSE, RLC and IN (Intelligent Network). Got exposed to various telecom technologies like telephony fundamentals, ISDN, SS7, and T1/E1.

Worked on integration and end to end testing of CDOT exchanges.Closely worked with BSNL representatives in completing the quality testing of the exchanges before shipping to the BSNL sites.Also worked on network synchronization product (NSE).

Bachelor Of Engineering (B.E.), Elctronics And Electrical Communications

Metric, Schooling