Randy Lee Email & Phone Number

Salt Lake City Metropolitan Area

· Manage and engineer Point of Sale system.. Install and maintain phones and supporting systems.· Update and maintain handheld devices (iOS and Android).· Manage MDM software. (Desktop Central)· Use Active Directory to create/maintain users and groups.· Assist in administering Office 365 licensing.· Travel to stores to repair end-user equipment and software.· Maintain inventory of company IT devices and licenses.· Contribute to the improvement and documentation of IT processes and procedures.

West Valley City, Utah, United States

• Drove the implementation of new technology (hardware and software).• Maintained Dealer Management system (CDK).• Managed servers, and phone system.• Administered technician digital utilities and tools for truck maintenance.

Greater Salt Lake City Area

• Helped facilitate the hardware and networking needs of a $125 million arena upgrade by assisting in installing and troubleshooting the IT infrastructure.• Assisted in a Point of Sale upgrade of concessions for both an arena, ballpark, and several theaters.• Authored PCI compliance security documents for each company within the organization and assisted with the implementation of the standards.• Organized and created department Intranet sites, which improved the sharing of information throughout the organization.. Set up equipment and systems for Utah Jazz games and events. Troubleshoot issues that may arise during the games and events.. Provided IT support for the Utah Jazz office and coaching staff.

United States

• Responsible for a Point of Sale upgrade for each of the 35 stores located in five States and the continual maintenance of the system.• Drove the implementation of new technology (hardware and software) for the corporate office and each of the individual stores.• Provided Point of Sale training for new store managers and continual training for new features and add-ons to the system.. Travel to new store setups for equipment installs and meet with contractors to ensure everything is satisfactory for store build-outs.

Bachelor Of Science Of Applied Technology, Computer Support, Web And Database Development, System Administration,

Associate Of Science - As, Information Technology

Coursework In Organization, Time Management, Budgeting, Decision-Making, And Working With Teams.