Randy Pacheco work email
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Learning everyday is my passion, Pushing myself and trying to do better eachday. I always loved computer every since i was little, I always had that passion for anything that has to do with technology. I consider myself a fast learner individual , who is eager to become sucessful and make it in the IT field.
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Senior Technical SpecialistStonehambank Jan 2018 - May 2019 -
Desktop Support TechnicianStonehambank Dec 2014 - May 2019United States
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Geek Squad Consulting AgentBest Buy Jun 2014 - Dec 2015MassachusettsFist point of contact for Customers with issues.Troubleshoot Customers Problems by phone or in person .Teach customer how to use products for their needs, such as Windows 8, Mac OS, and Microsoft Office.Installed Software for users or Repair any miss behaving software.Analyze electronics device for any damage or bad functioning features.Set up users computer, phone or tablet.Virus removal, data transfer . -
Help Desk SpecialistVanderweil Engineers Jun 2014 - Sep 2014Greater Boston AreaUpgrade computers components, hard drives, memory ram and video card, also diagnose any issues with components Software installation, and repair such as Revit 2013 and 2014 and Auto CadSet up VPN connection for users using Cisco any connect, and support application.Troubleshoot problems over phone, in person or through email.Handle ticketing system using vanderweil custom made software.Demonstrate to handle high volume of calls 30 plus daily , and emails.Handle help desk phone calls to create and close tickets, about 20 daily.Keeping track of the inventory system using lansweeper. Provide.Provide break and fix support for phones, laptops or desktops. Support software application such as Revit, Auto Cad, and Microsoft office 2007, 2010 and 2013.Perform account backups and restore using Windows easy transfer. Use Remote assistance or remote desktop to fix user issues.Provide break/fix support -
Desktop Support TechnicianEastern Bank Jul 2013 - Feb 2014MassachusettsDeployment of desktop and laptop computers with Windows 7 and Windows xp , Laptop encryption using checkpoint software , vpn set up , computer set up , help desk support , manage ticketing system using system manager and able to close tickets around 20 per day, troubleshoot issues over phone or in person,Unlock account and reset users , create account for new employees , installation of software and hardware components.Cleaned and maintain computer lab, including hardware and printers,Install and troubleshoot software for users. -
Recovery ClerkBj'S Wholesale Club Jun 2013 - Feb 2014Revere, MassachusettsOperate floor machine to clean and polish the store floor for up to 3 or more hours, operate cash register at the gas station to finalize customer sales, recover the store to make it look presentable for customer , Forklift trained, -
Customer Service RepresentativeWalmart Apr 2012 - Dec 2012Salem, MassachusettsHelp customer with returns, Also ring them out, sale customer products and Sell Money Orders.Maneuver cash register and balance all transactions each day for payment reconciliation.Maintained an assertive awareness of the areas around the cashier’s booth,Managed store’s cash flow. -
Sales Support AssociateBanana Republic / Gap Inc. Feb 2011 - Dec 2012Peabody, MassachussettsShipment processing over 1000 units,sales support, customer service assistance, organized store , help customer needs , sale customer product such as matching accessories, belts perfume, hats, jewelry. Maintain store such as back stock , restock.Used extensive knowledge of store products to assist customers. Operated cash register and adding machine in order to manage cash for sold items,Persuaded customers to purchase add on and others accessories with initial purchase
Randy Pacheco Skills
Randy Pacheco Education Details
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Cambridge College/YearupInformation Technology -
North Shore Community CollegeBusiness Management
Frequently Asked Questions about Randy Pacheco
What is Randy Pacheco's role at the current company?
Randy Pacheco's current role is Currently seeking new opportunities.
What is Randy Pacheco's email address?
Randy Pacheco's email address is rp****@****ank.com
What is Randy Pacheco's direct phone number?
Randy Pacheco's direct phone number is +197822*****
What schools did Randy Pacheco attend?
Randy Pacheco attended Cambridge College/yearup, North Shore Community College.
What are some of Randy Pacheco's interests?
Randy Pacheco has interest in Nba, New Technology, Children, Civil Rights And Social Action, Education, Environment, Baseball, Human Rights, Animal Welfare, New Software.
What skills is Randy Pacheco known for?
Randy Pacheco has skills like Active Directory, Windows 7, Windows Xp, Technical Support, Help Desk Support, Windows Server, Troubleshooting, Software Installation, Disaster Recovery, Computer Hardware, Servers, Software Documentation.
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Randy Pacheco
Dallas, Tx5comcast.net, cbsradio.com, yahoo.com, sbcglobal.net, entercom.com12 +121468XXXXX
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3apluswell.com, apluswell.com, yahoo.com6 +150548XXXXX
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Randy Pacheco
Vice President- Linehaul And Network Design @ Jack Cooper-LtlKansas City Metropolitan Area
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