Randy Williams Email & Phone Number

Colorado Springs, Co, Us

Colorado Springs, Colorado, United States

Provides cyber security support for MeshONE-Terrestrial, Space Systems Command's initial effort to provide Data Transport as a service, supporting United States Space Force, Space Operations Command.

Colorado Springs, Colorado, United States

Leads cybersecurity subject matter experts for position, navigation and timing (PNT/GPS) and Air Force Satellite Control Network (AFSCN) for Air Force Space Command. Develops processes and tools that support the mission of cyber security per DoD 8500.01, and 8510.01; and, NIST 800-37, 800-53, 800-39, and 800-30. Subject matter expert with DoD information assurance (IA) compliance assessment tools and procedures and DISA Security Technical Implementation Guides (STIG). Leads… Show more Leads cybersecurity subject matter experts for position, navigation and timing (PNT/GPS) and Air Force Satellite Control Network (AFSCN) for Air Force Space Command. Develops processes and tools that support the mission of cyber security per DoD 8500.01, and 8510.01; and, NIST 800-37, 800-53, 800-39, and 800-30. Subject matter expert with DoD information assurance (IA) compliance assessment tools and procedures and DISA Security Technical Implementation Guides (STIG). Leads analysis for risk assessment procedures on cyber security products for PNT/GPS and AFSCN providing solutions for enhanced cyber risk awareness and support for senior level authorization decisions. Briefs senior decision makers on the technical implementation of solutions for promoting the sustainment of cyber security across enterprise and mission system portfolios. Leads the development of enhanced cyber risk determination and reporting capabilities. Supports research of emerging technology and emerging threats to develop way forwards to meet organizational goals. Proven expertise in the assessment of cyber risk or architecture of mission systems.Ensured 100% of PNT/GPS systems transitioned from prior assessment criteria to current NIST 800-53 Risk Management Framework (RMF) authorizations.Provided key cybersecurity analysis for National Defense Authorization Act 1622 requirement.Improved RMF assessment criteria down to critical compliance item level by defining technical, managerial, and operational artifact requirements for systems in development.Provided program manager with a list of artifact and control requirements needed to seek interim system authorizations for developmental systems. Show less

Peterson Afb, Co

Leads cybersecurity subject matter experts for position, navigation and timing (PNT/GPS) and Air Force Satellite Control Network (AFSCN) for Air Force Space Command. Develops processes and tools that support the mission of cyber security per DoD 8500.01, and 8510.01; and, NIST 800-37, 800-53, 800-39, and 800-30. Subject matter expert with DoD information assurance (IA) compliance assessment tools and procedures and DISA Security Technical Implementation Guides (STIG). Leads… Show more Leads cybersecurity subject matter experts for position, navigation and timing (PNT/GPS) and Air Force Satellite Control Network (AFSCN) for Air Force Space Command. Develops processes and tools that support the mission of cyber security per DoD 8500.01, and 8510.01; and, NIST 800-37, 800-53, 800-39, and 800-30. Subject matter expert with DoD information assurance (IA) compliance assessment tools and procedures and DISA Security Technical Implementation Guides (STIG). Leads analysis for risk assessment procedures on cyber security products for PNT/GPS and AFSCN providing solutions for enhanced cyber risk awareness and support for senior level authorization decisions. Briefs senior decision makers on the technical implementation of solutions for promoting the sustainment of cyber security across enterprise and mission system portfolios. Leads the development of enhanced cyber risk determination and reporting capabilities. Supports research of emerging technology and emerging threats to develop way forwards to meet organizational goals. Proven expertise in the assessment of cyber risk or architecture of mission systems.Ensured 100% of PNT/GPS systems transitioned from prior assessment criteria to current NIST 800-53 Risk Management Framework (RMF) authorizations.Provided key cybersecurity analysis for National Defense Authorization Act 1622 requirement.Improved RMF assessment criteria down to critical compliance item level by defining technical, managerial, and operational artifact requirements for systems in development.Provided program manager with a list of artifact and control requirements needed to seek interim system authorizations for developmental systems. Show less

Established the analysis section of the MDA computer network defense service providerFound 10 unauthorized/rogue systems installed on the MDA network and worked to have them removed in accordance with local MDA policyCreated and documented the analysis monthly reporting process for HBSS malware logs coalescing millions of log entries into four actionable categories with recommended corrective actions in 2 daysBuilt or provided direct input for multiple briefings for Dr. Armstrong… Show more Established the analysis section of the MDA computer network defense service providerFound 10 unauthorized/rogue systems installed on the MDA network and worked to have them removed in accordance with local MDA policyCreated and documented the analysis monthly reporting process for HBSS malware logs coalescing millions of log entries into four actionable categories with recommended corrective actions in 2 daysBuilt or provided direct input for multiple briefings for Dr. Armstrong, the CIO for MDA, on analysis capabilities, analysis statistics, bot-net hazards, and tools like HBSS, CyberScope, and SureViewCompared network traffic logs to interior and exterior events such as organization events, visits, tests, hacker events, conferences, and foreign eventsPerforms initial analysis and validation. This includes profiling systems and networks to understand normal behaviors, including running file integrity checks, monitoring bandwidth usage, or analysis and review of information derived from CND tools. Analysis and validation is a continual process that requires updates as the network or system architecture changes.Performs event correlation. Uses/develops CND tactics, techniques, and procedures to review the available information, logs, and tools, for evidence of a system or network incident. Findings are captured and evaluated in an effort to determine if an actual incident occurred either successful or unsuccessful. Established email data exfiltration prevention procedures to discover, review and track email communication that violates MDA network usage policy. Identified over 1,500 policy violations and opened 105 investigation actions to protect the MDA mission.Received the Missile Defense Agency 2011 annual Risk Management Team Award for contributions in securing the MDA operational, test, and general services networks. Show less

Manages day to day project and security oversight. Responsible for delivery of service, employee development, policy compliance, financial performance, budgeting, authorization of funds, self inspections and quality managementAdministers all aspects of security program including planning, accreditation, customer, prime, and subcontractor coordinationSelects and trains new employees. Introduces company operating standards, plans, objectives and goals for assigned staffInterfaces with… Show more Manages day to day project and security oversight. Responsible for delivery of service, employee development, policy compliance, financial performance, budgeting, authorization of funds, self inspections and quality managementAdministers all aspects of security program including planning, accreditation, customer, prime, and subcontractor coordinationSelects and trains new employees. Introduces company operating standards, plans, objectives and goals for assigned staffInterfaces with the customer to ensure understanding of requirements and customer satisfaction is met on a consistent basisAccountable for the financial status of the program and ultimately responsible that the budget does not exceed contract ceilingPlans and forecasts budget against training requirements to ensure personnel continue to perform at the highest level possibleProvides full-time special security support to sponsored programs and facilities; ensures compliance with all program directivesDevelops and administers all aspects of security programs and procedures for classified material, documents, and equipmentProcesses program access requests and program indoctrination agreements, manages billet rosters, creates emergency plansInvestigates security violations and prepares reports specifying preventive and remedial action to be taken in a timely mannerInitiates training as required providing personnel, physical information, and automated information systems security supportAssigned as Information Assurance Officer, COMSEC Responsible Officer, OPSEC Manager, and Top Secret Control Officer Show less

Advises CIO about network security for premier military academy, maintaining proactive security stance for 5,000 client network Executes & enforces all Federal and agency policies for 10K network clients, enhancing network integrity and securityDirects management of network security monitors, firewalls, and other appliances to secure and defend network resources worth over $35MCoordinates comprehensive legal agreement for Government consent to monitoring policy with 138… Show more Advises CIO about network security for premier military academy, maintaining proactive security stance for 5,000 client network Executes & enforces all Federal and agency policies for 10K network clients, enhancing network integrity and securityDirects management of network security monitors, firewalls, and other appliances to secure and defend network resources worth over $35MCoordinates comprehensive legal agreement for Government consent to monitoring policy with 138 organizations for Headquarters approval Show less

Managed two enterprise networks worth $35M supporting five staff functions with a $250M annual budgetSupervised 2 civilian and 19 military personnel in customer service workcenter supporting over 9K customersUSAFA computer communications support manager--maintained critical C2 24/7 in garrison/TDY/deployedCoordinated back-shop services with Client Support Administrators to resolve critical computer work ordersSupervised 21 network administrators to operate and maintain over 300… Show more Managed two enterprise networks worth $35M supporting five staff functions with a $250M annual budgetSupervised 2 civilian and 19 military personnel in customer service workcenter supporting over 9K customersUSAFA computer communications support manager--maintained critical C2 24/7 in garrison/TDY/deployedCoordinated back-shop services with Client Support Administrators to resolve critical computer work ordersSupervised 21 network administrators to operate and maintain over 300 servers and 4,000 network switching devices on two networks ensuring 98% network availabilityDirected implementation of 38K security measures to harden the network against cyber attacksEstablished positive climate to implement innovative scheduling change; maximized training and improved office morale during 25% manning lossManaged email system upgrade to double user storage and improve system reliability by 45% Show less

Managed two enterprise networks worth $35M supporting five staff functions with a $250M annual budgetSupervised 12 civilian and 8 military personnel in customer service workcenter supporting over 9K customersUSAFA computer communications support manager--maintained critical C2 24/7 in garrison/TDY/deployedCoordinated back-shop services with Client Support Administrators to resolve critical computer work ordersRevitalized office of 15 technicians, improved first call resolution… Show more Managed two enterprise networks worth $35M supporting five staff functions with a $250M annual budgetSupervised 12 civilian and 8 military personnel in customer service workcenter supporting over 9K customersUSAFA computer communications support manager--maintained critical C2 24/7 in garrison/TDY/deployedCoordinated back-shop services with Client Support Administrators to resolve critical computer work ordersRevitalized office of 15 technicians, improved first call resolution rate 7% above agency standard of 85%Created standard account creation process to reduce paperwork and virtually eliminate account errorsEstablished new working relationships between escalation work centers resulting in more autonomy to compensate for 37% loss of manning in Help Desk Show less

Managed COMSEC account to include cryptographic material receipt, storage, issue, shipment and destruction Performed administrative operation of the local COMSEC management system and crypto keying appliances Interpreted national and local security guidance for the Direct Reporting Unit and manages all base accounts Manageed the Emission Security program--assesses vulnerabilities, threats and risks in classified processing Flawlessly administered security clearances and secure… Show more Managed COMSEC account to include cryptographic material receipt, storage, issue, shipment and destruction Performed administrative operation of the local COMSEC management system and crypto keying appliances Interpreted national and local security guidance for the Direct Reporting Unit and manages all base accounts Manageed the Emission Security program--assesses vulnerabilities, threats and risks in classified processing Flawlessly administered security clearances and secure access program for 90 member organization.Eliminated backlog of 23 delinquent security investigationsAuthored security operating instruction to define network administrator policy and monitoring limitations; protected organization and individuals in security realmAccounted for 170 item, classified communications security material inventory with zero discrepanciesMaintained flawless accountability of $124K of secure telephone equipment Show less

Implemented encrypted public key infrastructure log on for 3,900 network clients to enhance network securityOrganized quarterly network advisory meetings to enhance network user experience and inform network clients about changes to network securityRevised procedures to manage directory maintenance; recovered 15% storage space to accommodate new client requirements at zero costOversaw completion of 48 server maintenance operations; maintained 99% operational rate with zero… Show more Implemented encrypted public key infrastructure log on for 3,900 network clients to enhance network securityOrganized quarterly network advisory meetings to enhance network user experience and inform network clients about changes to network securityRevised procedures to manage directory maintenance; recovered 15% storage space to accommodate new client requirements at zero costOversaw completion of 48 server maintenance operations; maintained 99% operational rate with zero unscheduled outages Show less

Organized contractors, government organizations and customers to keep over $29.5M in projects on targetDesigned $580K phone, data network, and surveillance system to support automation of installation physical security programLed communications planning for $13M internetworked military flight simulator establishing new collaborative, interstate training capabilityChampioned 38 member team to improve requirements processing and reduce manning and processing time by 50%Established… Show more Organized contractors, government organizations and customers to keep over $29.5M in projects on targetDesigned $580K phone, data network, and surveillance system to support automation of installation physical security programLed communications planning for $13M internetworked military flight simulator establishing new collaborative, interstate training capabilityChampioned 38 member team to improve requirements processing and reduce manning and processing time by 50%Established comprehensive requirements tracking database that captured three years of data and reduced requirement to implementation time by 35% Show less

Managed 20 technicians providing technical assistance and system support to 3,000 network usersDirected switch to 24hr operations to enhance network support; transparent to network usersEstablished user and administrator guide for transition to Microsoft Active Directory structureConsolidated email server structure; maximized server efficiency by 30%Established new network backup capability, reduced backup time by 84%Created web based account request database decreasing… Show more Managed 20 technicians providing technical assistance and system support to 3,000 network usersDirected switch to 24hr operations to enhance network support; transparent to network usersEstablished user and administrator guide for transition to Microsoft Active Directory structureConsolidated email server structure; maximized server efficiency by 30%Established new network backup capability, reduced backup time by 84%Created web based account request database decreasing account creation processing time by 45% Show less

Responsible for installing and managing 30+ classified computer systems to enable military intelligence planning. Configured and modified software configurations, provided user software application assistance, managed system security controls, documented and reported security deviations, and assisted contractor maintenance personnel with hardware maintenance procedures. Verified security investigation status for all assigned personnel and assisted personnel with the security reinvestigation… Show more Responsible for installing and managing 30+ classified computer systems to enable military intelligence planning. Configured and modified software configurations, provided user software application assistance, managed system security controls, documented and reported security deviations, and assisted contractor maintenance personnel with hardware maintenance procedures. Verified security investigation status for all assigned personnel and assisted personnel with the security reinvestigation process to renew clearances.Upgraded and secured all systems with latest operating system and security patches, prevented potential information compromise.Created monthly periodical to educate users about common errors and reduced customer down time across the board.Upgraded all dedicated deployed intelligence systems to improve war time planning and system performance, saved the organization over $1.2M in deployed contractor costs.Established centralized mass data storage and backup capability to ensure critical resources were on-line and available within minutes instead of days using conventional methods.Maintained flawless accountability of $100K equipment inventory across three operating locations on two continents.Researched and upgraded critical large-format print and data storage capabilities to expand the organizations production efficiency 200%.Flawlessly administered security clearances and TS/SCI access program for 90+ member unit.Managed local access to the Joint Worldwide Intelligence Communications System for 18 personnel; upgraded system connectivity from copper to fiber for vital intelligence planning data. Show less

Provided information security expertise to support Government contractor maintained at 22 locations across the globe. Ensured contract compliance for communications computer operations security, network security, and Federal information protection requirements. Wrote, reviewed and updated computer security statements of performance in four contracts worth over $132M. Ensured proposed system upgrades met all statutory requirements and user needs.Processed eight Certification and… Show more Provided information security expertise to support Government contractor maintained at 22 locations across the globe. Ensured contract compliance for communications computer operations security, network security, and Federal information protection requirements. Wrote, reviewed and updated computer security statements of performance in four contracts worth over $132M. Ensured proposed system upgrades met all statutory requirements and user needs.Processed eight Certification and Accreditation packages ensuring compliance with all Government statutes.Created central database to manage 170 projects across 22 locations spanning every continent.Researched 37 Air Force and Department of Defense publications to author a standard template for contractor statement of performance effecting five installations, initiated simplified contract consolidation effort for computer security processes.Trained five new personnel and revamped faltering programs to correct eight years worth of deficiencies and pass an Information Assurance Assessment Program inspection for the first time in the organization’s history.Performed 21 emission security assessments to ensure security for classified systems in radio frequency rich environments.Enforced network antivirus policy to ensure every client was secured and reporting virus information to central server, turned every network computer as a sensor for virus attacks.Selected by organization director as antiterrorism and force protection manager, trained 185 personnel and managed physical security in eight facilities contributing to ‘Excellent’ inspection rating. Show less

Responsible for managing Communications Security (COMSEC) material account of over 10,000 items including Two-Person Control material and secure telephone equipment keying material supporting three major military command headquarters and associated units. Trained, inspected and managed 90 COMSEC responsible officers in 34 user accounts. Handpicked and excelled as Alternate COMSEC Manager, a position reserved for a member of higher rank. Created and implemented new daily processing… Show more Responsible for managing Communications Security (COMSEC) material account of over 10,000 items including Two-Person Control material and secure telephone equipment keying material supporting three major military command headquarters and associated units. Trained, inspected and managed 90 COMSEC responsible officers in 34 user accounts. Handpicked and excelled as Alternate COMSEC Manager, a position reserved for a member of higher rank. Created and implemented new daily processing procedures that improved accuracy by 75%.Implemented secure messaging services at Thule AFB, Greenland providing mission essential capability for classified electronic correspondence.Managed organization preparedness and response for Y2K compliance and testing.Provided secure telephone communication support to 75 general officers during North American Aerospace Defense Command change-of-command.Organized flawless transfer of 3,500 COMSEC items to F.E. Warren AFB, Wyoming to support a Base Realignment and Closure Comity directed mission transfer.Earned a 4-of-5 rating in unit operational readiness inspection.Developed detailed checklist for establishing new user accounts that reduced customer wait time by 60% by eliminating redundant processes and paperwork.Improved training process for incoming personnel to get them fully qualified in four months versus six months.Engineered and constructed four databases to track elements of critical user account data, then integrated all databases into one comprehensive package that saved 60 man-hours of manual document tracking. Show less

Responsible for managing Communications Security (COMSEC) material account of over 10,000 items including Two-Person Control material and secure telephone equipment keying material supporting three major military command headquarters and associated units. Trained, inspected and managed 90 COMSEC responsible officers in 34 user accounts. Handpicked and excelled as Alternate COMSEC Manager, a position reserved for a member of higher rank.Developed a database to track COMSEC material increase… Show more Responsible for managing Communications Security (COMSEC) material account of over 10,000 items including Two-Person Control material and secure telephone equipment keying material supporting three major military command headquarters and associated units. Trained, inspected and managed 90 COMSEC responsible officers in 34 user accounts. Handpicked and excelled as Alternate COMSEC Manager, a position reserved for a member of higher rank.Developed a database to track COMSEC material increase and decrease requests, providing the office manager real-time reports on status and saving 40 man-hours per month.Established internal web page to publicize current information to 34 user accounts ensuring all 90 personnel were well educated on classified communication security procedures.Created flowcharts for all internal processes to visualize and improve procedures; established the process example for the rest of the organization.Trained 105 secure telephone operations officers ensuring knowledgeable personnel in each unit could facilitate classified voice communication.Created an electronic secure phone key ordering system reducing new request processing time by 75%. Show less

Managed organization level security program for 58 personnel. Liaison between unit personnel and security officials for all information security issues. Administered security clearance investigation systems, assisted unit personnel with security clearance paperwork, managed unit secure telephone systems, participated in installation security planning meetings and advised the commander on security related matters.Selected to brief Air Force leaders on Contingency Theater Automated Planning… Show more Managed organization level security program for 58 personnel. Liaison between unit personnel and security officials for all information security issues. Administered security clearance investigation systems, assisted unit personnel with security clearance paperwork, managed unit secure telephone systems, participated in installation security planning meetings and advised the commander on security related matters.Selected to brief Air Force leaders on Contingency Theater Automated Planning system capabilities and impact to the war fighter in the field; informed leadership of milestones in the implementation of cutting edge military technology.Identified and corrected 70 security inspection discrepancies to ensure 100% compliance with installation security policies and procedures.Assisted two unit offices in developing emergency destruction procedures for classified information in the event of attack by hostile forces.Developed procedures for transferring sensitive passwords over secure communications network; improved operation security and eliminated need for 100 mile round-trip to remote operating location. Show less

Responsible for maintaining all IT equipment accounting and maintenance records for $10M account. Ensures accuracy of database and timeliness of IT repair actions. Coordinates new IT equipment receipt, validates and inspects all incoming equipment and arranges equipment pickup/delivery for customer orders. Provides training and guidance to customers to ensure accountability for all IT equipment. Coordinates disposition of end-of-lifecycle items and facilitates reutilization and disposal… Show more Responsible for maintaining all IT equipment accounting and maintenance records for $10M account. Ensures accuracy of database and timeliness of IT repair actions. Coordinates new IT equipment receipt, validates and inspects all incoming equipment and arranges equipment pickup/delivery for customer orders. Provides training and guidance to customers to ensure accountability for all IT equipment. Coordinates disposition of end-of-lifecycle items and facilitates reutilization and disposal actions for unsalvageable or out of date IT equipment.Created monthly asset management report to identify accounts due for inventory formatted for ease of use; increased report accuracy 50% over previous methods.Established capability to create reports based on IT equipment type to spontaneously generate reports as needed.Authored continuity guide to ease transition to new accounting database system eliminating confusion and speeding acceptance of new processing method.Improved customer experience through preemptive training and responsive customer service raising satisfaction rating from ‘Satisfactory’ to ‘Excellent’.Personally assisted inventory of installation hospital inventory; tracked down 700 items with 100% accuracy. Show less

Operated UNISYS base level computer environment, central messaging system, and mission support network. Analyzed and distributed priority classified and unclassified messages to installation population of 7,400. Processed and controlled distribution of over 5,000 electronic messages each month.Facilitated merging of two office functions eliminating the need for three manning positions through consolidated operations.Coordinated repair actions with contracted support to minimize… Show more Operated UNISYS base level computer environment, central messaging system, and mission support network. Analyzed and distributed priority classified and unclassified messages to installation population of 7,400. Processed and controlled distribution of over 5,000 electronic messages each month.Facilitated merging of two office functions eliminating the need for three manning positions through consolidated operations.Coordinated repair actions with contracted support to minimize impact to users and organizations.Maintained catalog of addresses for installation organizations ensuring 100% accuracy. Show less

Responsible for the operation of the only military state-side weather mainframe switch valued at over $4.1M supporting critical Department of Defense missions. Provided system status reports, ad-hoc computer connection transfers, and created address image tapes for message distribution libraries supporting 1.5B message groups per month.Processed 30 software modification requests and 450 critical mass notification messages for military air missions with 100% accuracy.Initiated 15… Show more Responsible for the operation of the only military state-side weather mainframe switch valued at over $4.1M supporting critical Department of Defense missions. Provided system status reports, ad-hoc computer connection transfers, and created address image tapes for message distribution libraries supporting 1.5B message groups per month.Processed 30 software modification requests and 450 critical mass notification messages for military air missions with 100% accuracy.Initiated 15 critical security patches to integrate new software changes to reduce total memory use by 35% and decrease system response time by half.Executed 150 data recovery requests of archived weather information providing weather information for military mission planning on all continents.Provided 700 worldwide customers raw weather data with 97% accuracy rate.Installed and tested system upgrade that increased overall data transmission rate 33% and doubled service speeds to 67 customers.Identified 15 software error messages to programmers, facilitated update actions before system failure could occur maintaining 99.7% reliability rate. Show less

Part of a pilot project that established a part time held desk shift at the Colorado Springs call-in center. Provided initial telephone technical support to Gateway customers, guided customers through maintenance/diagnostic procedures, and initiated warranty replacement actions as required. Worked to minimize customer downtime and company costs through detailed troubleshooting and use of remote desktop connections to aid customers and accurately diagnose equipment failures. My efforts were… Show more Part of a pilot project that established a part time held desk shift at the Colorado Springs call-in center. Provided initial telephone technical support to Gateway customers, guided customers through maintenance/diagnostic procedures, and initiated warranty replacement actions as required. Worked to minimize customer downtime and company costs through detailed troubleshooting and use of remote desktop connections to aid customers and accurately diagnose equipment failures. My efforts were recognized by management for exceptional skill and fluency in translating technical jargon into terms that the customers could readily understand and selected to join the modem escalation support team. Dealt with Windows 95 and 98 and a few lingering Windows 3.11 systems, command line diagnostics, Dr. Watson and other diagnostic applications as well as modem commands strings. Show less

Bachelor Of Applied Science (Basc), Information Technology Management, Cum Laude

Associates, Information Systems Technology

Activities and Societies: Military History, Leadership Development, Technical Writing

Bachelor Of Applied Science (B.A.Sc.), Air Force Senior Personnel Management (First Sergeant) Symposium

Activities and Societies: Personnel Management, Crisis Management Learned how to be the principal advisor to the commander on all issues.

Senior Leadership And Management (Snco) Academy

Leadership And Management (Nco) Academy

Activities and Societies: Military Professional Development, Volunteered at USAF Retirement Home, Donated money to local battered women's.

Education record

Activities and Societies: Science Club, Technical Theater, School Paper, Yearbook Committee