Senior Analyst
Current● Managing incoming tickets from clients● Assessed tickets and assigned to appropriate resource.● Taking ownership of issues related to Coupa and Ariba ● Received Coupa Platform Certification (May 2022) / Core Implementation Specialist (March 2023)/Sourcing Certification (June 2023)● Coupa Configuration of Master Data● Impact Analysis● Assisting clients with their Procure to Pay process. ● Promoting automation for clients end to end solution.● Assisting Senior Consultants with task related to projects in preparation for implementation.● Gathering requirements for deployment● Conducting Testing & Writing Test Scripts (Functional Unit Testing (FUT) & User Acceptance Testing (UAT))