As a Senior Analyst at Optis Consulting, I manage incoming tickets from clients, assess and assign them to appropriate resources, and take ownership of issues related to Coupa and Ariba, two leading source-to-pay platforms. I have earned multiple certifications in Coupa, including Platform, Core Implementation, and Sourcing, demonstrating my proficiency and expertise in configuring, testing, and deploying solutions for various procurement scenarios.With over 7 years of experience in procurement, source-to-pay, and client services, I have developed strong leadership, interpersonal, communication, and analytical skills that enable me to deliver high-quality results and foster client satisfaction. I assist senior consultants with tasks related to projects in preparation for implementation, gathering requirements, conducting testing, and writing test scripts. I also promote automation for clients' end-to-end solutions, helping them optimize their procure-to-pay processes and achieve their business goals.