Ranjan Kumar Email & Phone Number

Patna

New Delhi, India

•Conducting Training to supervisors and Hub in charge.•Conducting Refresher Training on Customer Service, Grooming and delivery Management.•New process rollout for operations.•Monitor logistics to make sure they run smoothly.•Regularly hub visit and provide training to Delivery associate.•Improve process efficient and customer delivery satisfaction.•Conducting Classroom Training to New Entrants (Blue collar & HI).

Delhi, India

Delhi, India

•Conducting Classroom Training to New Entrants (Blue collar /SM/SSM/DM).•Conducting Refresher Training on Customer Service, Grooming and Operation Management.•Training on Item Missing, Damage and FE Behavior.•Conducting Training to supervisors and Station Managers.•Doing Root Cause Analysis of the complaints generated by customers.•Training Need Analysis.•Observing the operation work and ensuring quality work through Auditing.•Handling escalations of the hubs and customers.•Conducting team meeting and review of team performance.•Taking initiatives for process improvement.•New process rollout for operations.•Training conducted through Web call for outer locations.•Hub Visit and provide refresher training.•Provide digital training through IN Vision App.•Provide End to End training on Dark Store (Inbound/Inventory/Outbound/Return).

New Delhi, Delhi, India

1.Leading Production Projects and ensuring processes operates with zero deviation.2.Monitoring the production processes and adjusting schedules as needed.3.Making sure that manufacturing products Quality are as per Standards.4.Generating and updating work instructions.5.Manpower Handling and providing training about implementation.6.Ensuring Health and Safety compliance.

Ahmedabad, Gujarat, India

1.Review the production process and check time to time.2.Coordinate pre-launch production & trial run process monitoring.3.Support cost effective production.Resolve quality issues of capability, tolerance, and materials related issues.4.Collaborate with customer?s quality and engineering personnel.5.Quality Assurance & Quality Control.Training to the production supervisors about the customer?s requirement.6.Coordinating with customers about product specification.7.Responsible for ensuring the dispatch of the product as per the given quality standards.