Ranjeet Chopra Email & Phone Number

Derby, England, United Kingdom

Derby, England, United Kingdom

Derby, United Kingdom

I am currently working at Kuehne + Nagel Logistics where my duties include the following:• Escalate issues to team leader/management as necessary• Developing and managing relationships with customers• Attending regular formal internal and external customer meetings either in person or via conference calls representing KNDL• Completed Contract training to be proficient in several contracts• Understand the different processes by the customer and fulfil customer requests• Provide accurate and meaningful reporting as directed by line manager to the business and customers• Ensure that any performance issues are highlighted and resolved at an early stage• Collation and production of reports and KPI’s on a daily, weekly and monthly basis• I predominantly use SAP in my day to day role.

Derby, United Kingdom

My role as a customer service advisor is to listen to customers concerns, identify issues and resolve customer queries. This role involves creating accounts and calculating bills as well as taking payments and setting payment plans. Working as a part of a team as well as on an individual basis to meet targets in regards to providing a quick and efficient level of customer service making sure that the customer is happy and satisfied.

Derby, United Kingdom

Being a supervisor I have the responsibility of supervising till staff and cash office duties which include balancing the tills, counting the safe, cash reconciliations, processing petty cash and banking. Other duties include solving customer queries, dealing with customer complaints, promoting products, operating internal store systems and training new staff personnel.

West Midlands

Working for MMBS - Involved in negotiating with different suppliers to get them the best deal and writing detailed estimates for customers and small businesses ensuring a sufficient profit was made. Other duties included updating the business database and reporting to the council.

Derby, United Kingdom

My role as a customer service officer was to provide an excellent standard of customer service in dealing with and processing all customer transactions and enquiries. As well as this I also recommended products and services tailored to meet the needs of the customer. I have worked to meet the branch sales targets and have also carried out general administrative duties including booking appointments and telephone prospecting.

Bachelor Of Science (Bsc), Information Technology, 2:1

During my time at university my academic studies have proven to be very challenging and demanding. The course has provided me.

Aat Diploma, Accounting Technology/Technician And Bookkeeping

This professional course has provided me with practical knowledge of accounting which involves computerised accounts, finance.

Btec National Diploma It, Computer Science, Merit

Gcse, Mathematics, English, Science And General Studies, A-C