Raphael Prates Email & Phone Number

Bragança Paulista, Sp, Br

Atibaia, São Paulo, Brazil

Greater Porto Alegre

Started as the Supervisor of the U16 and U17 teams (Oct 2021-Mar 2022) - State Champions 2021Currently the Supervisor of the U20 team (Mar 2022-Currently) - State Champions 2022Responsible for all major and minor tasks related to the administrative workflow of the team (30 to 50 persons).- From logistics: transportation (ground and air); hospitality; food and hidratation; training facilities; scheduling; and everything between;- To competitions: invitations; communication (between teams, federations, confederations and leagues); calendar management; practice and documentation management, and everything between.To be a supervisor is more than forseeing problems, is to create an environment for sportive excelence.

San Francisco, California, United States

Sport Product & Performance- Assuring quality, control, and strength of youth and adult programs through site visits, serving as a site lead for programs- Organizing leagues audits & evaluations- Developing relationships with league venues- Tracking the needs of each site- Generating future sales for leagues (nearly 3000 adults participants of all leagues in the Summer Season 2021)- Ensuring growth & retention of players for leaguesSports League Operations- Scheduling and organizing sports teams- Providing on-field support for Part-Time staff and league players- Handling player communication (hundreds of players daily contacted)- Maintaining equipment for sports- Setting up & taking down fields and equipmentCustomer Service- Acting as the first line of communication for players- Problem-solving on unexpected issues with any customers- Anticipation and providing proactive solutions to prevent problems from arising- Acting as an escalation point for player, parent, partner, and volunteers- Calling & texting sports captains during league registrations timesTalent Development- Supporting training to the part-time hosts as well as all internal referees- Recruiting, mentoring, and ensuring quality staff and productFundraising & Development- Executing fundraising activities with the support of league hosts

San Francisco Bay Area

- Transmitting and reporting information gathered in soccer games of major leagues (MLS, USL, USL1, USL2) around the Bay Area using the company's custom-built application, all in real-time, in-venue;- Gathering all major events that take place during the covered soccer games (averaging over 1500 events per match - from shots and goals to ball tracking and cautions), and delivering trustworthy data for customers.

San Francisco Bay Area

Media Operations- Gathering statistics of the games live through the NISA (National Independent Soccer League) platform or physical sheets- Analysis and accounting of shots, saves, fouls, corners, offsides, substitutions, and other statistics- Coordinate statistics with the Media team, assisting with and confirming dataGame Operations- Assist with production and promotional fan experience activities before/after the game- Providing support for the team’s warmups and preparation for the games- Setting up and tearing down the stadium- Placing and coordinating partners and team signage

San Francisco Bay Area

- Coordinating games and post games events- Refereeing and umpiring over 10 games a week- Maintaining a friendly and enjoyable environment for 50 to 150 players a day- Promoting socialization among teams- Meeting goals of fundraising to the nonprofit Kids Foundation - beating the goals/quotas on every sport worked

San Francisco Bay Area

- Assisting and shadowing the Athletic Director in multiple daily tasks- Marketing Athletic Programs on Middle School and High School level (Soccer, Futsal, Basketball, Handball, Fencing, Track & Field, ESports, Camps, Sports Events)- Mobilizing students to adhere to the programs offered by the School, as well to new ones (over 30 signups in less than a month) - Completing the inventory of the department`s equipment (over 800 uniform pieces)- Experiencing how to organize sports competitions- Administrative tasks such as completing CIF eligibility lists and communicating with students and their parents

Game Day Preparation- Overseeing the design, production, and delivery of promotional merchandise items- Working directly with sponsors in the development and implementation of sponsorship activation- Assisting in the design and production of Match Day mediaGame Day Operations- Working with various departments within the Gold Crew on match day (box office/front gate, merchandise sales, broadcasting)- Liaising with visiting team and officials- Assisting the PA/Scorekeeping team- Shadowing the CEO and Director of OperationsOperations- Assisting in organizing a community service volunteer activity for members- Actively participating in Ops team meetings to gain an understanding of how a sports team operates- Shadowing the Director of Operations, getting hands-on experience with the various communications and project management tools used by the Ops teamCommunications- Working with the Communications Manager on social media channels and press relations projectsFootball Division- Shadowing the Director of Football and Head Coach during select training sessions and assist in administrative tasks associated with the coaching staff

Florianópolis Area, Brazil

- Contacted and developed partnerships and agreements with foreign institutions (Germany, Portugal and Spain)- Collaborated with the exchange program of IFSC (PROPICIE), making the call notices, interviewing the candidates (over 50), and assisting them on possible issues, as well as processing the data sent by the candidates and executing the selection process- Improved the existent Excell spreadsheet used for quantitative and qualitative data of candidates- Assisted on the Science without Borders Program (biggest government exchange program of the history of Brazil)- Promoted international mobility of students and employees of IFSC, as assisted international programs and student exchange- Evaluated new possibilities in international mobility- Contributed with the updating and enhancing the International Relations website

Florianópolis Area, Brazil

- Internship on the Superintendence of Electronic Governance and Information and Communication Technology – SeTIC- Analyzed and assisted on the first level of calls (phone, in person, and by email), the entire University community (50,000 members, from teachers to students to employees)- Created automatic prompts of solutions to regular issues that the community faced

Florianópolis Area, Brazil

- Started as a Student Cadet and graduated as an Aspirant Officer- Received training, associated with becoming a Brazilian Army Officer- Attributes like comprehension, loyalty, respect, emotional equilibrium and dedication were among the 25 worked on the 10-month period of trainings

Master Of Arts - Ma, Sport And Fitness Administration/Management

Bachelor'S Degree, International Relations And Affairs

Activities and Societies: International Relations Athletics futsal player (won the 2nd division title for the first time in the history.

Associate'S Degree, Business Administration And Management, General

Activities and Societies: Class President

Esl, English Language And Literature, General