Labs is an internal accelerator at Anthropic that prototypes and evaluates experimental 0 to 1 products.

Meeno is a relationship mentoring app that helps people learn the skill of social connection. Its guidance is informed by mental health clinicians. Meeno can help with all relationships: platonic, romantic, workplace, family, and more.

SV2 is a community of more than 200 individuals and families who have come together to learn about effective giving and pool our resources to support innovative social ventures.

We founded U.S. Digital Response in 2020, at the start of the COVID-19 pandemic, to help state and local governments with technology, data, design, operations, communications, translation, and project management needs. Our projects have impacted over 14M people in 37 US states and territories. USDR's scope has since grown to encompass election administration, federal grant management tools, broadband/digital equity, unemployment insurance reform, and more.USDR won The New York Times’s Good Tech Award in 2020 and has received funding from the Gates Foundation, Schmidt Futures, the Ford Foundation, and the Ballmer Group.- Launched and led the Health Program with a $500,000 grant from the Rockefeller Foundation. Delivered projects related to pandemic communications, at-home testing, exposure notification, vaccine delivery, and protecting nursing home residents. Enabled over 7M vaccine appointments.- Led a team of researchers to learn about Americans’ experiences applying for childcare benefits. Presented our findings to agencies in the federal government. In March 2024, our research was cited 3 times in new regulation by the Department of Health and Human Services that simplified enrollment for child care benefits.- As Projects Team lead, trained and assigned hundreds of USDR’s volunteers to dozens of projects with state and local government agencies, public entities, and NGOs.- Spoke on behalf of USDR and the Health Program on CNBC’s Power Lunch. Was interviewed by The New York Times and The Washington Post.

Lob is a B2B SaaS startup that helps companies programmatically generate and deliver direct mail, such as postcards, letters, and checks. I joined as a member of the executive leadership team and managed between 1/3 and 1/2 of the company during my tenure.- Joined as the direct manager of 8 generalist engineers. Grew our team to roughly 30 members, with five engineering managers leading both product-focused teams (interfacing with customers, print partners, and the USPS) and platform-focused teams (Data, Security, Infrastructure, and IT).- Scaled the backend platform to transact 100,000,000s of mailpiece sends. Supported the business as our revenue increased by an order of magnitude. Over 50% of U.S. households have received mail created through Lob.- Redesigned our engineering hiring process and compensation framework, which allowed us to hire senior-, staff-, and principal-level engineering talent from companies like Google, and Twitter. Also hired from startups and bootcamps, including several people with backgrounds underrepresented in tech. 10 out of 10 interns who received full-time offers from us accepted them.- Maintained a high cadence of new product feature delivery, including enhanced analytics, improved security features, new mail configurations, and improvements to our address verification API.- Defined missing processes around technology selection, architecture review, documentation, monitoring and logging, and on-call rotations.- Created a lasting culture of learning and appreciation by sponsoring team social events, peer and intern mentorship, hackathons, and vendor-led team trainings.- Founded Lob’s Diversity and Inclusion Working Group and represented it at the Leadership Team level.- Represented the engineering department during annual and quarterly goal-setting and in quarterly board meetings.

I joined Airbnb when nobody knew what it was. Today, it’s worth more than the world’s top five hotel brands put together.- 7th engineer at Airbnb, 1st engineering manager (among 3)- Started Airbnb’s Data Tools team, creating a world-class A/B testing platform. Within 6 months, every user-facing product team was using it. Now, over 100 new experiments ship every week. Treatments that came through A/B testing have provably created millions of dollars in business value.- Shipped a large range of products including Instant Book (15% of all reservations in 2014), Simultaneously Revealed Reviews (increased host review rates by 4% and guest review rates by 1%; all reviews longer on average), Host Standards (decreased host response time by 25 minutes; increased acceptance rates by 1.2%), an improved calendaring service, a new listing management interface, a standalone internal app for customer experience agents. Added 2.1M nights over forecast.- Managed a range of teams, both product-facing and internal, responsible for host onboarding and listing management, customer experience support tools, continuous integration, and community engagement.- Reduced unit and integration test times from 8+ hours to under 10 minutes.- As an individual contributor, implemented many user-facing features on both the backend and frontend, wrote libraries, designed scalable backend services, tuned the database and rewrote unscalable queries, built caching layers for performance, worked on internationalization and SEO, and was on-call to recover the site from outages. Coded using Ruby, JavaScript, and Java.- Helped organize internal hackathons, conferences, team meetings, documentation, and cross-departmental skill-sharing events. Recognized for contributing to Airbnb’s weird and wonderful culture. On my last day, CEO Brian Chesky remarked "If I could hire anyone today it would be five more Raphs."- Accepted a Webby Award on behalf of Airbnb with a five-word speech.

Context Optional was a software development agency that built social apps on the Facebook platform. It was acquired by Efficient Frontier in 2011 for $50M, which itself was acquired by Adobe in 2012 for $400M.- Worked with clients like JPMorgan Chase, Anheuser-Busch, and VSP to build Facebook apps. My commitment to quality, flexibility, and transparency consistently resulted in happy clients, recurring business, and larger contracts (“We want Raph!”)- Built Chase’s “Chase Community Giving” campaign, which gave away $5M to nonprofits each year while gaining 2M followers on Facebook.- Built the first “mayorship” checkin solution built on Facebook Places.- Contributed to Context Optional’s culture of learning by “working with the garage door up,” presenting on engineering topics such as unit testing, agile processes, and collaboration tools.- Helped establish QA department and define a healthy relationship between Account Management and Engineering.- Mentored junior engineers and new hires.

After college, I was hired to work on Adobe Acrobat Connect Professional, a Flash-based teleconferencing application.- Replaced a brittle, user-unfriendly customer-facing administration tool with a responsive Flex 3 application.- Developed data models and UI components for teleconferencing applications Adobe Acrobat Connect Pro 8 and Brio 2.- Rescued a vital business relationship by writing a Connect application in three months after a subcontractor failed to deliver within 12.