Samantha Rapoza Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

Fishers, Indiana, United States

Greater San Diego Area

Responsibilities: - Project manage the implementation of all new software systems across the company- Coordinate and manage the implementation of hardware company wide- Coordinate the development and implementation of services, software and equipment to clients worldwide.- Manage the design, implementation and satisfaction of all of our Badging & Security clients worldwide.- Work with client contacts to develop scope of work and requirements for the system.- Coordinate development of any customizations to the system that the client may need to go live- Coordinate the design and programming of all equipment, along with the delivery of the equipment to the site- Coordinate the installation of equipment on site along with training of local site employees on how to use the system- Maintain a relationship with all client locations to ensure they were satisfied with the system and what we could do to improve it.- Schedule and coordinate the shutdown and return of equipment when the project was completed

Greater San Diego Area

Worked as a certified trainer providing individualized training to customers needs on a daily basis. Training topics included the full scope of Apple products. Provided high level customer service, displaying excellent teamwork and multitasking skills to adapt to a quickly growing business. Managed field trips and camps which included scheduling and overseeing of staff and classes of 20-30 students.

Greater San Diego Area

Worked in customer service analyzing and completing daily financial books, maintaining cash and store security. Role modeling and reinforcing teamwork through communication skills. Responsibilities also include problem-solving and making business decisions when the manager is not present.