Raquel Bartz Alves Email & Phone Number

Portugal

Portugal

• As an Agile Coach at NOS, led organizational transformation within the Data Mesh Tribe, driving agile scalability and fostering a culture of agility. Worked closely with executive leadership and cross-functional teams.
• Agile Transformation: Spearheaded agile transformation in the Data Mesh tribe, implementing Scrum and Kanban to optimize workflow and data solution delivery.
• Agile best practices: Conducted experiments with agile frameworks and tools like JIRA and Confluence to identify and implement effective practices for our data teams.
• Scaled Agile Framework: Facilitated scaling across teams, ensuring consistency in agile practices and improving inter-team coordination and value delivery.
• Process Optimization: Introduced and optimized processes, increasing transparency and communication, reducing problem resolution.
• Coaching: Provided ongoing support and coaching to teams and Scrum Masters, ensuring alignment with organizational goals and collaborating with stakeholders, leaders, and tribe leads.

Portugal

• As an Agile Coach at Worten, led the agile transformation of teams, ensuring the effective implementation of agile methodologies. Leveraged frameworks such as Scrum, Kanban, Lean, XP, and OKR, driving adoption through.
• Facilitated Agile Meetings: Led and optimized daily stand-ups, retrospectives, planning sessions, and reviews. Improved meeting efficiency and team communication, which facilitated smoother project execution and.
• Removed Impediments: Identified and resolved blockers proactively, leading to increased team velocity and timely delivery of project milestones.
• Managed Backlog: Supported Product Owners in preparing and refining the backlog, using effective prioritization and refinement techniques. Enabled more consistent delivery of high-priority features and achievement of.
• Analyzed Metrics: Collected and analyzed metrics including CFD, Lead Time, Cycle Time, Throughput, and Aging. Leveraged insights to enhance overall process efficiency and improve project outcomes.
• Provided Coaching and Mentoring: Conducted coaching sessions with Product Owners, Project Managers, leaders, and other team members. Contributed to notable improvements in agile practices and overall team performance.

Portugal

• Provide personalized mentoring sessions, guiding mentees in building career strategies, personal branding, and professional networking.
• Deliver training programs focused on agile methodologies, leadership development, and career growth.
• Design and facilitate workshops tailored to client needs, fostering engagement and actionable outcomes.Technologies: LinkedIn Assessment, Office 365, Miro, Mural, Behavioral profile assessment tools, Trello, Notion

Portugal

Career Mentor | Empowering Transitions and Professional ConnectionsAs a career mentor, I support professionals in navigating the challenges of career transitions, exploring new opportunities, and crafting personalized strategies to achieve their goals. With a people-centered approach, I provide practical insights on agility, leadership, and market.

Porto Alegre E Região, Brasil

Working for the customer Banrisul acting as Scrum Master and participating in the agiletransformation program at the Bank;Application of agile methods, performing lean inceptions, facilitating planning, refinement andretrospective ceremonies, using dynamics to promote integration between the team, removethe impediments that compromise the team's evolution.

Porto Alegre E Região, Brasil

Working for the customer Unicred do Brasil to support the agile transformation inside thecompany. Promoting agile methodology, performing lean inceptions, supporting all planning,refinement and retrospective ceremonies. Creating dynamics to integrate the team andremoving blocking issues. Support the product delivery and organizing product backlog.Tools.

Porto Alegre E Região, Brasil

- Support to teams to improve the deliveries though coaching and mentoring all processand scrum ceremonies. Support to mitigate project risks;- Disseminating the knowledge agile practices and applications, stimulating theconstruction and consolidation of the agile mindset and leaving comfort zone;- Agile transformation leader;- IT projects audit.

Porto Alegre E Região, Brasil

- Define and document the Software development process and organizational processes;- Perform Software Development Process audit;- Track and record the action plans for the issues found in audits;- Track and record quality assurance metrics for all software development and otherservices;- Support the PMO in developing and maintenance of processes.

Porto Alegre E Região, Brasil

• Survey, analysis and mapping of the Reader Market (AS IS) processes;
• Responsible for the Quality Committee, which is working on the improvements of the processes raised (TO BE);
• Responsible for structuring and applying training for all levels;Technologies: MPS.BR, CMMI, MS Project, Microsoft Office, Microsoft Visio, Quality Auditing

Porto Alegre E Região, Brasil

• Opening and control of IT service calls using Cigam's Ocomon and ERP tools;
• Monitoring and evolution reports of calls – Ocomon tools and Cigam's ERP;
• Key user in the implementation of Cigam's ERP services module;
• Responsible for mapping and defining the company's processes, using Bizagi and Visio tools;
• Administration and control of the monitoring tool PRTG Network Monitor, configuration of the assets and sensors to be monitored, control of the alert of events, such as: status, limits reached, downtime, among others;
• Realization of necessary configurations to add domains in the "Whitelist and Blacklist" policies for the e-mail security system - Anti-Spam tools (Cisco IronPort C160);

Porto Alegre E Região, Brasil

• Control and ensure that those responsible keep the project indicators up to date, support the preparation of the necessary materials for the project meetings (Kickoff, executive committee), support the project.
• Support for Project Managers in project management, disseminating the application of methodology and tools, facilitating the adoption of processes and controls, aiming at compliance with the standards established by SAP.
• Improvement of internal tools and processes to obtain and maintain SAP Partner Quality Program certification.
• Application of Quality-Gate in ERP implementation projects, aiming to meet the initiation, planning, execution, control and closure stages, within the established deadlines, costs and quality requirements.
• Analysis of project reports and documentation, for generation and publication of portfolio indicators.
• Development of processes and tools to ensure and improve the application of methodologies in projects (ASAP - Accelerated SAP, BizXpert).Technologies: SAP Solution Manager, ASAP - Accelerated SAP, BizXpert)

Porto Alegre E Região, Brasil

• Plan audits in SW development projects and disseminate them to those involved;
• Analyze project documentation for evidence of use of the process;
• Perform audits in software development projects validating the use of the development process established in the organization;
• Provide support to project teams.- Identify non-conformities in projects in relation to the development process adopted in the organization;
• Define actions Corrective procedures for identified nonconformities and monitor them until their closure;
• Disseminate audit results to those involved, providing mentoring whenever necessary;

Porto Alegre E Região, Brasil

• Administration and analysis of requests from the administrative management systems of Unimeds in the state;
• Perform maintenance of the central database computer (Oracle 11g) and its applications;
• Administration of the database server (PROGRESS / ORACLE) and applications; Technologies: PROGRESS, Oracle Database, Quality Auditing, SQL Server

Porto Alegre E Região, Brasil

• Coordinator of teams, realization and control of resource allocation, management of a large project of Caixa Federal (SIAPV) and some internal projects, creation, monitoring and control of schedules, project estimates.

Porto Alegre E Região, Brasil

• Performing internal quality assurance audits of software development and consulting processes; Planning, improvement and redefinition of processes;
• Participant of the Informal and Formal Evaluation Team of Level F of the Brazilian Software Process Improvement Program - MPS.BR, held in 2008;
• Starting activities as an HTML and Sharepoint programmer;Technologies: MPS.BR, CMMI, MS Project, Sharepoint, Team Foundation Server – TFS, Microsoft Office, Microsoft Visio, HTML5, Quality Auditing

Porto Alegre E Região, Brasil

Experience in the IT area assisting in the coordination of teams, resource allocation, assistance in the management of small projects, creation of schedules for control and estimates of projects, filling out documents and forwarding to the customer, filling out meeting minutes, among other activities;Technologies: MS Project, Sharepoint, Microsoft Office.

Pós-Graduação, Governança De Ti

Bacharelado Em Administração, Computer Systems Analysis

Education record