Rafael Fonseca Email & Phone Number

São Paulo, São Paulo, Brasil

Team Leadership, IT Projects, IT Contracts, IT Infrastructure and Service Desk management. Capital and Operational expenditure controlling.Strong focus on inovative solutions as well as initiatives of carbon reduction and Converged Infrastructure.

Cotia, São Paulo, Brasil

Work along a Global IT team spread across the whole globe in a series of corporate projects related to IT Systems and Infrastructure.IT Capex and Opex, IT Projects Design and implementation.03 Months experience as Interim Site IT Manager.

São Paulo, Brasil

A great experience in the Energy Industry.Highlights:- Implementation of a BPO company in Brazil to support SAP operations;- Working along systems partners providing a sustain for all projects and issues;- Working along a Global team spread across Americas, Europe, and Africa, in a large range of infrastructure and applications projects;- Responsible for cybersecurity auditing at all ContourGlobal´s Power Plants based in Brazil;- Responsible for change management process of network and infrastrucure devices at all ContourGlobal´s Power Plants based in Brazil;- Working along the local and global team at the execution of internal Budget and Capex;- Infrastructure management;- IT Projects management;

São Paulo E Região, Brasil

IT Coordinator responsible for IT Operations at Steris Latam and network management at Moema and Barueri offices.Highlights:Responsible for:- Execute the project to migrate all on-premises servers located at the facility to the Azure cloud, including corporate ERP, Totvs Datasul, along with North America IT Team;- Shutdown Sercon network at Mogi das Cruzes and negotiate the termination of all IT contracts, as internet and telephony circuits, outsourcing services, etc;- Database tuning made in ERP Datasul as well as hard maintenance in the Operating Systems of server farm used to run the corporate system, ensuring the best performance and stability of the applications;- Restructure all security groups of ERP Datasul, according to the corporate compliance, and also promote the consolidation of all parallel applications from Totvs in a new server fully dedicated to run applications that connects to the Govern webservices and others systems;- Retrofit of the office network located at Moema, Sao Paulo-SP, and Steris Brazil's showroom, which a brand new network was installed with the proposal to attend the Commercial department projects;- Build infrastructure for logistics office located at Barueri-SP. Both sites (Moema and Barueri) with fully redundant infrastructure;- Document all IT resources, including circuits, servers, systems, monthly payments etc;- Execute projects requested by Operations and Commercial departments related to improvements and other matters for the system integration between Datasul and Salesforce;- Implement the new Helpdesk system with an easy and intuitive UX, with all local IT service catalog;- Work along with North America IT team in the global project to mitigate any device with old Windows version, including the acquisition of new devices to the users using a standard system installation;

Bahia

Responsible for build and manage the IT infrastructure of the brazilian facility Windar Renovables (Torrebras - Torres Eólicas do Brasil), IT Opex, design and execution of IT projects; Support to the local facility and others Windar Group factories (Spain, India and Mexico). At Torrebras i received the challenge to construct all optical fiber network around the facility, implementing all VMware servers, corporate systems, access control to the factory, systems integration, setup communication between the facility and others Windar Sites through out VPN site-to-site, applying and increasing corporate security using Sonicwall Firewalls.Developed an entire client-server software using JDBC in order to manage all the warehouse parts and supplies requests and provide control and compliance to the Supplier, Finance and Production Managers.Technologies: Sonicwall Firewalls, DELL Servers, Avaya PABX IPO, Avaya Switchs, Ubiquiti Wifi Networks, Milestone and Sony CCTV Cameras, Microsoft SQL Server, Active Directory, GLPI, Zabbix Monitoring, Vmware ESXI 3, Microsoft AX Dynamics and Totvs RM systems.

Bahia

MPLS, VOIP, VM (Hyper-v), SQL Server + Storage EVA HP, Terminal Services, Firewalls Unix, Switching, Routing, scripting and Java development (Developed an application between 2 different corporate systems using Java and SQL).

Bahia

Microsoft Servers, Fortinet Fortigate Firewalls, Mail Servers (Exchange & Zimbra), Desktop Management, Endpoint Security and user support.

Bahia

Desktop and Servers management, endpoint security, structured cabling for data & voice, user management and support. Technologies: Avaya Definity G3r PABX, Lucent Cajun Switchs, Cisco Routers, SUN CTI, DELL Servers. Internet and Telephony Trunks (E1) and MPLS.

Bahia