SummaryCarrier Objective :• To offer a very high level of service and set a bench mark in the industry by delivering speedy & quality service• To instill a sense of pride among employees & give them professional feel so that they exhibit high degree of professionalism in their work• To gain Confidence of consumer in Service thereby converting customer from brand loyal to brand ambassador. • Ensuring Profitable Unit/FunctionSpecialties: Customer Service Operation
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Assistant Manager-ServiceIfb Industries LtdIndia
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Technical Manager(Project & Maintenance)Quick Smart Wash Private Limited Jun 2023 - PresentJaipur, Rajasthan, India -
ManagerTrue Colors Oct 2022 - May 2023Hyderabad, Telangana, India
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Technical HeadQuick Smart Wash Feb 2022 - Nov 2022Jaipur, Rajasthan, India
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ManagerTrue Colors Jun 2018 - Mar 2022Vijayawada Area, Indiamanaging all operations
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Technical HeadQuick Smart Wash Private Limited Nov 2013 - May 2018India
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Service EngineerQuick Clean Laundry Solutions May 2012 - Oct 2013Mnit Jaipur Rajasthani m service engineer in quick clean pvt ltd responsible & handling for all type professinal laundry equipment.• Setting of Service Delivery KRA’s and to Ensure 100% Customer Satisfaction in Region.• New Ideas and initiatives in Service Delivery• Business Development from other channels.• Strategic planning for execution of Service business more efficiently.• Improve the business in existing channel from more innovative ideas.• Feedback on customer satisfaction and… Show more i m service engineer in quick clean pvt ltd responsible & handling for all type professinal laundry equipment.• Setting of Service Delivery KRA’s and to Ensure 100% Customer Satisfaction in Region.• New Ideas and initiatives in Service Delivery• Business Development from other channels.• Strategic planning for execution of Service business more efficiently.• Improve the business in existing channel from more innovative ideas.• Feedback on customer satisfaction and products. Show less -
Service ExecutiveIfb Industry Ltd Jun 2011 - May 2012Jaipur RajasthanIFB Industries Ltd Service engineer in commercial deptIFB Industries LtdService Operation of Domestic/Commercial Appliances .• Setting of Service Delivery KRA’s and to Ensure 100% Customer Satisfaction in Region.• New Ideas and initiatives in Service Delivery• Strategic planning for execution of Service business more efficiently.• Improve the business in existing channel from more innovative ideas.• Feedback on customer satisfaction and… Show more IFB Industries Ltd Service engineer in commercial deptIFB Industries LtdService Operation of Domestic/Commercial Appliances .• Setting of Service Delivery KRA’s and to Ensure 100% Customer Satisfaction in Region.• New Ideas and initiatives in Service Delivery• Strategic planning for execution of Service business more efficiently.• Improve the business in existing channel from more innovative ideas.• Feedback on customer satisfaction and products.Responsible for Service operation ofcommercial deptarment for rajasthan • Implementation of new activities.• Ensuring motivated team.• Accountable for warehouse defectives and pending approvals.• Ensuring Service Delivery targets are achieved.• Service Cost Reduction.• Coordination between Branch stores /Regional stores.• Engineers Skill Matrix/training Network correction Repeat, Reminder calls, open calls reduction Warranty/AMC/Extended Warranty Cost Reduction To meet top line & bottom line Revenue targets Spares promotion Monthly/Annual Scheme/Outstanding & Credit Limit fixation Show less
Rashid Khan Skills
Rashid Khan Education Details
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Bter, Jodhpur Rajasthan -
Rbse, RajasthanElectrical Engineering
Frequently Asked Questions about Rashid Khan
What company does Rashid Khan work for?
Rashid Khan works for Ifb Industries Ltd
What is Rashid Khan's role at the current company?
Rashid Khan's current role is Assistant manager-service.
What schools did Rashid Khan attend?
Rashid Khan attended Bter, Jodhpur Rajasthan, Rbse, Rajasthan.
What are some of Rashid Khan's interests?
Rashid Khan has interest in Music, Chatting, Cricket.
What skills is Rashid Khan known for?
Rashid Khan has skills like Customer Satisfaction, Account Management, Team Management, Operation Management, Service Operation, Nagotation, Management, Energy Management.
Who are Rashid Khan's colleagues?
Rashid Khan's colleagues are Shiva Prasad, Rohit Lakhani, Rajib Koley, Vishal John S, J Nandhakishore Reddy, Khantil Malani, Srinivas Adepu.
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Rashid Khan
South Delhi -
Rashid Khan
New Delhi -
Rashid Khan
Strategic Leader | M.Sc | Lean Six Sigma (Green Belt) | Process Management | Change Management | People Management | Work Flow Optimization | Training & Development | OperationsNoida1innodata.com -
Rashid khan
Leading Talent Acquisition & Business Partnering @Thyrocare | Api Holding | Recruitment | Bulk Hiring | B2B Pharma | Leadeship Hiring HiringMumbai
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