Ratheesh C Email and Phone Number

I have more than 14 years of IT experience primarily in ITSM Operation Management and Delivery Management with Globally diverse and cross functional teams. Managing daily operations, and leading teams to achieve high levels of customer satisfaction. Adept in Production Support, incident management, problem-solving, and implementing best practices to ensure site reliability and performance. Experienced Scrum Master applying Agile Methodologies to oversee project scope and timelines.