Rafael Toledo

Rafael Toledo Email and Phone Number

Revenue Management Professional @ RM na prática
santo andré, sao paulo, brazil
Rafael Toledo's Location
São Paulo, São Paulo, Brazil, Brazil
Rafael Toledo's Contact Details

Rafael Toledo personal email

n/a
About Rafael Toledo

In the last couple of years, I dedicate myself to spread the knowledge of revenue management for hotels to help to develop new revenue managers and support independent small and medium size hotels to increase their results. You may find this knowledge available on Youtube and Spotify for free. I do it in a way to give back the knowledge some many people help me to develop in so many years working for the hotel industry.About my career and experience, I work for the hotel industry for 15 years which most of them is in revenue management where my passion in this industry is. I really enjoy creating and seeking new ways to drive business and grow the hotel results throw correct planning, strategic data driven analysis and customer behave studies.I have been doing Revenue Management (RM for short) for over a decade in different countries and hotel sizes and different services levels, and I can tell that any hotel, anywhere in the work can benefit with it.It gives me great pleasure to support newcomers to start in RM and develop hungry people to thrive professionally. Along my career I trained many people in my team, key stakeholder in the companies I worked for and recently in my own revenue management provider company. Those trainings were drawn to help someone to become a revenue manager or develop their skills. Many key stakeholders as sales team, operations team and general managers were trained to understand what revenue management is and how it could support them to grow their hotels results.I hope one day our industry may use RM as a natural process to manage a hotel, strengthening our industry, making our hotels more profitable to owners and creating new jobs and opportunity for future generations.

Rafael Toledo's Current Company Details
RM na prática

Rm Na Prática

View
Revenue Management Professional
santo andré, sao paulo, brazil
Employees:
3
Rafael Toledo Work Experience Details
  • Rm Na Prática
    Business Owner
    Rm Na Prática May 2018 - Present
    São Paulo Area, Brazil
    RM na Prática was created to share and foment the knowledge, technics, and strategies related to hotel revenue management and distribution.Our goal is to impact in a positive the hotel results with a solid RM process, however, we want to do it in a simple and practical way, so every hotel, doesn't matter size or level of investment can benefit from it.We believe RM does not need to be over complicated to be effective.The content will be shared for free through our Youtube channel, LinkedIn and company website and for premium content through online, live and/or in company training sections.
  • Hunting 5
    Owner
    Hunting 5 Sep 2015 - Feb 2024
    São Paulo E Região, Brasil
  • Upcash
    Diretor
    Upcash Sep 2021 - Jul 2023
    Gramado, Rio Grande Do Sul, Brazil
  • Palácio Tangará
    Revenue Manager
    Palácio Tangará Apr 2020 - Jun 2022
    São Paulo, Brasil
  • Accor Hotels
    Revenue Project Manager
    Accor Hotels Jul 2018 - Apr 2020
    São Paulo Area, Brazil
  • Gjp Hotels & Resorts
    Corporate Revenue Manager
    Gjp Hotels & Resorts Oct 2016 - Aug 2017
    São Paulo E Região, Brasil
    15 Hotels - 2.988 rooms- Managing a team of 9 peoples to archive their full potential- In charge of implementing all revenue management process and procedure for the company- In charge of driving revenue and distribution strategy for 3 different hotel brands, spread across the country with a mix of resorts hotels, upscale hotels, mid-scale hotels, budget hotels within city and leisure destinations- Planned, designed and built the distribution system for the all 15 hotel inside the cluster- Sat up PMS, CMS and multiple channels to maximize efficiency in distribution, inventory control, pricing strategy and data collection for future analysts of rooms statistics- Implemented standardized price grid with dynamic and static rates allowing segmented and detailed analysis of rooms statistics- Implemented group displacement analysis tool. Trained and couched sales mice team on how to use the tool focusing in maximize revenue opportunities, empowering the team and simplifying sales process.- Training and developing the revenue team skills- Training operations team with revenue management basic concepts- Supporting marketing team with promo calendar and adhoc needs.- Supporting sales team with diversified need of contracts- Simplified sales contracting process- Designed and developed standard reporting system
  • Hilton Worldwide
    Cluster Revenue Manager
    Hilton Worldwide Nov 2014 - Sep 2015
    Shanghai City, China
    3 Hotels - 616 RoomsHilton Darwin / Double Tree by Hilton Darwin / Double Tree by Hilton Esplanade
  • Novotel Auckland Airport
    Director Of Revenue
    Novotel Auckland Airport Aug 2013 - Nov 2014
    Auckland, New Zealand
    4 Hotels - 722 roomsNovotel Auckland Airport / Ibis Budget Auckland Airport / Mercure Auckland / Ibis Styles Auckland- Drive Overall Revenue Strategies for one of top 3 Hotel in NZ. - Drive pricing strategy based on strong FIT business mix. - Responsible for distribution strategy. - Support sales regional office during RFP season. - SEM and online awareness strategy aligned with Accor regional office.
  • Hotelaria Brasil
    Distribution And Revenue Manager
    Hotelaria Brasil Jan 2013 - Aug 2013
    São Paulo E Região, Brasil
    6 Hotels - 708 rooms- Implement revenue management standards and processes. - Develop and implement training for operation, sales and management teams in revenue management. - Drive negotiation and maximize revenue strategies with OTA and other online third parties. - Set up reporting standards.
  • Novotel Lima
    Revenue Manager
    Novotel Lima Jul 2011 - Feb 2013
    Peru
    208 rooms:- Drive Overall Revenue Strategies for one of top 3 Hotel in SA Region- Novotel brand - Drive sales strategies and action plan by segment to be executed by Director of Sales- Develop key account overall value analysis tool, to support negotiations- Key stakeholder in the budget and forecast process- Drive group cotation negotiation for bedroom and meeting space - Drive distribuition strategies. - Responsable for hotel's reservation departament (3 people)
  • Accor Hotels
    Cluster Revenue Manager
    Accor Hotels Oct 2009 - Jul 2011
    São Paulo E Região, Brasil
    12 hotels - 1277 rooms:- Responsible for pricing and distribution strategies.- Analyze historical trends and market data to forecast and manage future demand.- Develop business rules for bedroom and function space yielding for all group quotations- Support sales team in negotiations with strategic, key accounts by developing an overall value analysis process.- Prepare hotels´ budgets and forecasts - Strengthen the revenue management culture at all levels of the cluster of hotels
  • Accor
    Account Manager
    Accor Jun 2008 - Oct 2009
    2 hotels - 244 rooms:In charge for sales department of Mercure SP The Wolrd and Mercure SP Funchal.Responsable for prospecting, negotiation and relationship with corporates clients.
  • Accor
    Sales Assistent
    Accor Jan 2007 - Jun 2008
    Support of KAM team with RFP, group negotiations and relationship with strategic clients for Accor.

Rafael Toledo Skills

Revenue Analysis Hotels Strategic Planning Pricing Driving Results Data Analysis Forecasting Teamwork Microsoft Excel Hotel Management Revenue And Profit Growth Budgets Resorts Treinamento Sales Management Yield Management Business Strategy Sales And Marketing Front Office Opera Sales Vendas Alimentos E Bebidas Trabalho Em Equipe Presentation Development Team Leadership Training Sales Process Channel Optimization

Rafael Toledo Education Details

Frequently Asked Questions about Rafael Toledo

What company does Rafael Toledo work for?

Rafael Toledo works for Rm Na Prática

What is Rafael Toledo's role at the current company?

Rafael Toledo's current role is Revenue Management Professional.

What is Rafael Toledo's email address?

Rafael Toledo's email address is ra****@****.com.br

What schools did Rafael Toledo attend?

Rafael Toledo attended Roberto Miranda Educação Corporativa, Universidade Anhembi Morumbi, Ete Julio De Mesquita.

What skills is Rafael Toledo known for?

Rafael Toledo has skills like Revenue Analysis, Hotels, Strategic Planning, Pricing, Driving Results, Data Analysis, Forecasting, Teamwork, Microsoft Excel, Hotel Management, Revenue And Profit Growth, Budgets.

Who are Rafael Toledo's colleagues?

Rafael Toledo's colleagues are Camila Peres, Nicolle Dornelas, Nanhy Barbosa, Michael Moreira, Maristela Fernandes Oliveira.

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