Rafael Toledo Email and Phone Number
Rafael Toledo work email
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Rafael Toledo personal email
In the last couple of years, I dedicate myself to spread the knowledge of revenue management for hotels to help to develop new revenue managers and support independent small and medium size hotels to increase their results. You may find this knowledge available on Youtube and Spotify for free. I do it in a way to give back the knowledge some many people help me to develop in so many years working for the hotel industry.About my career and experience, I work for the hotel industry for 15 years which most of them is in revenue management where my passion in this industry is. I really enjoy creating and seeking new ways to drive business and grow the hotel results throw correct planning, strategic data driven analysis and customer behave studies.I have been doing Revenue Management (RM for short) for over a decade in different countries and hotel sizes and different services levels, and I can tell that any hotel, anywhere in the work can benefit with it.It gives me great pleasure to support newcomers to start in RM and develop hungry people to thrive professionally. Along my career I trained many people in my team, key stakeholder in the companies I worked for and recently in my own revenue management provider company. Those trainings were drawn to help someone to become a revenue manager or develop their skills. Many key stakeholders as sales team, operations team and general managers were trained to understand what revenue management is and how it could support them to grow their hotels results.I hope one day our industry may use RM as a natural process to manage a hotel, strengthening our industry, making our hotels more profitable to owners and creating new jobs and opportunity for future generations.
Rm Na Prática
View- Website:
- rmnapratica.com.br
- Employees:
- 3
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Business OwnerRm Na Prática May 2018 - PresentSão Paulo Area, BrazilRM na Prática was created to share and foment the knowledge, technics, and strategies related to hotel revenue management and distribution.Our goal is to impact in a positive the hotel results with a solid RM process, however, we want to do it in a simple and practical way, so every hotel, doesn't matter size or level of investment can benefit from it.We believe RM does not need to be over complicated to be effective.The content will be shared for free through our Youtube channel, LinkedIn and company website and for premium content through online, live and/or in company training sections. -
OwnerHunting 5 Sep 2015 - Feb 2024São Paulo E Região, Brasil -
DiretorUpcash Sep 2021 - Jul 2023Gramado, Rio Grande Do Sul, Brazil -
Revenue ManagerPalácio Tangará Apr 2020 - Jun 2022São Paulo, Brasil -
Revenue Project ManagerAccor Hotels Jul 2018 - Apr 2020São Paulo Area, Brazil -
Corporate Revenue ManagerGjp Hotels & Resorts Oct 2016 - Aug 2017São Paulo E Região, Brasil15 Hotels - 2.988 rooms- Managing a team of 9 peoples to archive their full potential- In charge of implementing all revenue management process and procedure for the company- In charge of driving revenue and distribution strategy for 3 different hotel brands, spread across the country with a mix of resorts hotels, upscale hotels, mid-scale hotels, budget hotels within city and leisure destinations- Planned, designed and built the distribution system for the all 15 hotel inside the cluster- Sat up PMS, CMS and multiple channels to maximize efficiency in distribution, inventory control, pricing strategy and data collection for future analysts of rooms statistics- Implemented standardized price grid with dynamic and static rates allowing segmented and detailed analysis of rooms statistics- Implemented group displacement analysis tool. Trained and couched sales mice team on how to use the tool focusing in maximize revenue opportunities, empowering the team and simplifying sales process.- Training and developing the revenue team skills- Training operations team with revenue management basic concepts- Supporting marketing team with promo calendar and adhoc needs.- Supporting sales team with diversified need of contracts- Simplified sales contracting process- Designed and developed standard reporting system -
Cluster Revenue ManagerHilton Worldwide Nov 2014 - Sep 2015Shanghai City, China3 Hotels - 616 RoomsHilton Darwin / Double Tree by Hilton Darwin / Double Tree by Hilton Esplanade -
Director Of RevenueNovotel Auckland Airport Aug 2013 - Nov 2014Auckland, New Zealand4 Hotels - 722 roomsNovotel Auckland Airport / Ibis Budget Auckland Airport / Mercure Auckland / Ibis Styles Auckland- Drive Overall Revenue Strategies for one of top 3 Hotel in NZ. - Drive pricing strategy based on strong FIT business mix. - Responsible for distribution strategy. - Support sales regional office during RFP season. - SEM and online awareness strategy aligned with Accor regional office. -
Distribution And Revenue ManagerHotelaria Brasil Jan 2013 - Aug 2013São Paulo E Região, Brasil6 Hotels - 708 rooms- Implement revenue management standards and processes. - Develop and implement training for operation, sales and management teams in revenue management. - Drive negotiation and maximize revenue strategies with OTA and other online third parties. - Set up reporting standards.
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Revenue ManagerNovotel Lima Jul 2011 - Feb 2013Peru208 rooms:- Drive Overall Revenue Strategies for one of top 3 Hotel in SA Region- Novotel brand - Drive sales strategies and action plan by segment to be executed by Director of Sales- Develop key account overall value analysis tool, to support negotiations- Key stakeholder in the budget and forecast process- Drive group cotation negotiation for bedroom and meeting space - Drive distribuition strategies. - Responsable for hotel's reservation departament (3 people)
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Cluster Revenue ManagerAccor Hotels Oct 2009 - Jul 2011São Paulo E Região, Brasil12 hotels - 1277 rooms:- Responsible for pricing and distribution strategies.- Analyze historical trends and market data to forecast and manage future demand.- Develop business rules for bedroom and function space yielding for all group quotations- Support sales team in negotiations with strategic, key accounts by developing an overall value analysis process.- Prepare hotels´ budgets and forecasts - Strengthen the revenue management culture at all levels of the cluster of hotels -
Account ManagerAccor Jun 2008 - Oct 20092 hotels - 244 rooms:In charge for sales department of Mercure SP The Wolrd and Mercure SP Funchal.Responsable for prospecting, negotiation and relationship with corporates clients. -
Sales AssistentAccor Jan 2007 - Jun 2008Support of KAM team with RFP, group negotiations and relationship with strategic clients for Accor.
Rafael Toledo Skills
Rafael Toledo Education Details
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Roberto Miranda Educação CorporativaLuxury Hotel Management -
Hotel Management -
Ete Julio De MesquitaHotelaria
Frequently Asked Questions about Rafael Toledo
What company does Rafael Toledo work for?
Rafael Toledo works for Rm Na Prática
What is Rafael Toledo's role at the current company?
Rafael Toledo's current role is Revenue Management Professional.
What is Rafael Toledo's email address?
Rafael Toledo's email address is ra****@****.com.br
What schools did Rafael Toledo attend?
Rafael Toledo attended Roberto Miranda Educação Corporativa, Universidade Anhembi Morumbi, Ete Julio De Mesquita.
What skills is Rafael Toledo known for?
Rafael Toledo has skills like Revenue Analysis, Hotels, Strategic Planning, Pricing, Driving Results, Data Analysis, Forecasting, Teamwork, Microsoft Excel, Hotel Management, Revenue And Profit Growth, Budgets.
Who are Rafael Toledo's colleagues?
Rafael Toledo's colleagues are Camila Peres, Nicolle Dornelas, Nanhy Barbosa, Michael Moreira, Maristela Fernandes Oliveira.
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