IT professional with more than 15 years experience and a wide range of experience delivering and supporting mission critical applications and systems, on premise and loud, in several large customers throughout several industries and vertical markets. Demonstrated strengths in building solid and trusted relationships with customers, partners and peers at different organisational levels.Enthusiast in helping organisations transforming their IT landscape by designing and building innovative solutions; Focused on ensuring customer success, overcoming challenges while meeting business goals; Team player and skilled in working in multicultural teams in international environments.Specialties: - CRM, SFA, Siebel, Business Analysis, Project Management, Enterprise Architecture, Testing, Implementation and Integration in Customer Care and Billing Systems- Telecom, Utilities, Healthcare and Media Industries
Listed skills include Siebel, It Service Management, Crm Software, Service Delivery, and 20 others.