Application Engineer - Analog/Mixed SignalsTata Consultancy ServicesAug 2014 – September 2017 Cadence Design System , NoidaCustom IC Analog and Mixed Signal Design Simulation Software-------------------------------------------------------------------------------------------------• Virtuoso Analog Design Environment • Spectre MultiMode Simulator • Spectre APS• AMS DesignerIT EngineerCMC LtdAugust 2010 -August 2014 (4 years)Lok Sabha, IndiaManaging and Working with a team of 50+ customer support engineers responsible for enterprise wide IT infrastructure maintenance support.• Working as a System Administrator; handling day to day administrative work for servers in windows, Linux and Solaris OS environment.• Troubleshooting of software and hardware related issues on workstations and Enterprise Class SUN Server E15k.• Undertaking installation of Router & Switches.• Coordinating with different vendors for resolution of incidents• Having good troubleshooting skill in a challenging and tough environment • Remote and on-site support for Clients• Quickly and effectively solve customer challenges.• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.• Taking care of Service Level agreements for Vendors, Clients and Systems.• Ability to train, motivate and supervise customer service employees.