Ravindra Singh Email & Phone Number

Richmond, British Columbia, Canada

Vancouver, Canada Area

Vancouver, Canada Area

Responsible for the day to day operations of a Boston Pizza Restaurant,under the direction of the Franchisee. This includes conducting the affairs of business for the store, supervision and development of the management team and store staff, as well as proper procedures with respect to personnel policies. - Primary responsibilities: 1. The health and safety of all GUESTS.2. Operating to Boston Pizza International’s systems and standards.3. Ensuring Operational profitability.- Responsible for the daily duties of the store, such as banking, cash control, maintenance of store records, purchasing of foodstuffs and supplies, checking of invoices for accuracy with respect to price charged, amount received and proper extensions.- Ensure the control of cost factors in operating and expense categories as well as food and labour costs.- Responsible for the financial performance of the restaurant, and any recommendations in this area should be given to the Franchisee.- Responsible for implementing any operational changes, including new menu items, recipes or procedures that are approved by Boston Pizza International Inc.

Dubai, United Arab Emirates

Job Description:Responsible for managing, control and develop the success of Starbucks store. Required to regularly exercise initiative in managing the store. In particular time is spent managing and coaching your team, making people decisions,inventory and cost management e.g development and recruitment, ensuring customer satisfaction and product quality. Provide a unique coffee experience to all of our customers by providing a prompt service, quality beverages and products and maintaining a clean and comfortable environment. Manage the financial performance along with health and safety and security issues.- Provide the Starbucks "service experience" consistently for all customers, and ensures that they receive the highest quality product. Ensuring all company policies,store operating standards and procedure are maintained and consistently followed. Organizing work throughout the store to deliver efficient, speedy customer services and profitable operation.- Maximize store profitability by seeking opportunities to increase sales, managing inventory effectively and controlling material/staff cost.- Ensure that all cash handling and cash register functions are performed in an accurate and consistent manner, and in full accordance with company procedures.- Ensure that proper types of and amount of material, supplies and merchandise are order and stocked.- Assist in daily/ weekly and monthly analysis of commercial reports, KFR, KPI's and implementation of action plans. Accountable for monthly COGS analysis and stock variance report.- Responsible for training and development of partners according to Starbucks customer service standards,operating standards and "star skills". Effectively communicate new information to partners. - Determine daily and weekly staffing requirements.Carries out job interviews, contributes to hiring and termination process.Provide ongoing performance feedback, carries out formal performance reviews and recommend salary reviews.

New Delhi Area, India

Duties & Responsibilities- Responsible for providing great customer service to each and every customer. Ensure all customer complaints and feedback are analysed and dealt in positive way.- Responsible for day to day Cafe operations, supervise an individual outlet, maximize Cafè sales performance and drive profits.- Prepare daily reports, manage weekly & monthly inventory and Profit & Loss accounts.- Responsible for sales forecasting and apportioning targets across teams, prepare indents, orders and projections for next business periods.- Prepare wastage and audit explanation. Dealing with suppliers and warehouse issues.Decides optimum stock levels against sales vs budget.- Retention of manpower.Responsible for training and development of team members as per HR policies.- Motivating the team to ensure the sales target in met, briefing the team on a daily basis to ensure the team understands the importance SOP.

Graduation, Biology, General, Passed

Activities and Societies: Member of college Hockey and Football team for 3 consecutive years. Represented University Hockey and Football.

Pgd In Hospitality And Tourism Management, Hospitality Administration/Management, Passed

A decisive characteristic in influencing the education of an academic institution is the pursuit of excellence and consistent adherence.