Ravindra Singh Email & Phone Number

Mississauga, On, Ca

Toronto, Ontario, Canada

North York, Toronto.

Programme Coordinator/ Faculty Member- Project Management Strategic LeadershipEducation/ Instruction Management:o Design, development and delivery of In-Class and online courseso Management of Course Refresher work before each semestero Resolution of student issues/ complaintso Class and course allocation to instructorso QA of courseware - verificationo QA of course set-up on e-learning platform (Moodle) - verificationo Ensuring the course readiness before semester startso Interview and selection of new instructorso Onboarding and in-term support to instructorso In-class observation and feedback to instructorso Almost everything that concerns students and instructors on a day-to-day basis.Subject Matter / Teaching- Teaching / Courseware Development for Project Management Strategic Leadership- Use of Online Learning Management System (Moodle)/ iLearn- Design & development of courseware and assignments; - Designed Applied Projects for Students- Prepare, Review and Update Training-ware - Teaching the entire PMI Framework plus other contents- Teaching of Business Analysis – Business Case, Requirements Elicitation & Management, Enterprise Analysis, Solution Assessment and Validation, Business Analysis competencies and Techniques;- Teaching of MS Project & Primavera P6- Software Quality Assurance Management

North York, Ontario, Canada

- Teaching Project Management, including the entire PMI Framework plus other contents, Soft Skills and Leadership, MS Project & Primavera P6.-Designed Applied Projects for Students

Mississauga, On, Canada

- Project Management; Project Planning & Scheduling; Change, Risk, Global Team Management -Quality Assurance Strategy, Software Testing Strategy, UAT and Release Management, ISO 9001-Trainer for QA/Testing and Testing Management; HPQC, HPQTP

Toronto, Canada Area

+ Project Management (PMP): Charter; Planning – Schedule, Scope, WBS, Cost, Quality, Risk; Change Control Management; Configuration Management; Stakeholder, Communication, Procurement and Contract Management.+ Business Analysis – Business Case, Requirements Elicitation & Management, Enterprise Analysis, Solution Assessment and Validation, Business Analysis competencies and Techniques;+ Primavera P6 and MS Project: Project Planning, Scheduling, Coordination and Change+ Software Quality Assurance Management + Microsoft Applications - Word, Excel, Access, Power Point, Outlook

Bahrain And Jeddah

- Managed end-to-end Implementation & Operationalisation (COTS -Off the Shelf) – Project Charter (Business Case), full project life cycle (SDLC) from initiation to closeout, key controls to manage project constraints relating to scope, schedule, budget & quality to baseline, driving the project team to develop a project plan and project deliverables; managing multiple concurrent projects - Global Delivery Model- Onshore-Offshore between Bahrain, Saudi Arabia and India; - Retail, Corporate, Investment, CMS, Online, Mobile, Core Banking; - Change Management – Process redesign, Training, On-boarding planning of existing and new staff - Quality Assurance – Managed UAT, Integration, Regression and End-to-end testing ensuring - Data Quality Assurance, Data migration integrity, Products Migration Completeness, Business Process Migration and Process Change Management validation, Migration of existing and inclusion of redesigned control, System and user Interfaces; Performance testing – Normal Txn, Peak-hour performance, Concurrent User response time, EOD, BOD, Month-End & Year End processes; MIS Query Response time; ensured the verifiability of implementation and data for - Business leaders and function owners, Audit & Inspection and Risk Management; Reported Project and Quality Assurance activities to various levels- Defined project completion and handover criteria with customer/ users; - Identified dependencies, liaised with all project sponsor and stakeholders, managing project status reports and budgets, presenting to stakeholders in conventional and web based segments;- Set-up and streamlined processes for maintenance and support from data-centre in Bahrain and Global Support of Oracle at Bangalore- Technology Vision and Strategy development in collaboration with Gartner - Tools used: MS Project, MS Office suite (Word, EXCEL) and MS Visio

Mumbai Area, India

- Led a Team of BAs and QAs - Developed and implemented policies and procedures for solutions development and implementation for client banks in Cash Management Areas.- Prepared Testing Strategy for Software Development and for product implementation at client sites.- Monitored and guided development and deployment activities of different project teams.- Hired, trained and created a highly capable product testing team of 18 testers.- Secured ISO 9001:2000 certifications for the company.- Guided product/development teams in understanding, analyzing and documenting client banks’ requirements;- Provided critical inputs to system architecture teams for product design

Mumbai, India

Implemented Internet Banking - Channel Manager of CR2.Set-up Qualty Department and secured ISO 9001 certification

Mumbai Area, India

Trained technical consultants of Software companies on CMM, Risk Management in SDLC , Testing Methodologies and Defect Prevention through Peer Review.

Mumbai, India

Consulting Project Manager for Bank of Baroda SW Projects on:Inter- Bank Reconciliation; Demand Draft Payments; Employee Provident Fund Management.

Riyadh

- Inter-Group Coordination, spanning the working interface and interaction between various functional and technology groups in SAMBA Technology Group. Ensured the quality and integrity of solutions provided to the Business User, properly and effectively using SDLC.- Successfully led the Y2K end-to-end systems’ testing and replacement program- for all infrastructure assets – computers, printers, Network.- Successfully managed the Y2K contingency plan and the Emergency control room during roll-over.

Multiple Concurrent IT Projects management including - Total Branch Automation; EFT; ATM: Migration of Inter-branch Reconciliation SW from HP Unix system to Oracle on windows 95; Protested Advances Monitoring and tracking SW.

E-Mba, Business Administration, Management And Operations

Activities and Societies: Management Enrichment and updation of my management experience

Post Graduate Diploma, Systems Analysis & Design

Activities and Societies: Programming, Systems Analysis and Design Programming, Systems Analysis & design

Ma, Economics

Activities and Societies: Debating Society Gokhale Forum of Economic Thought

Ba Hons, Economics

Certificte In Adult Education, Adult And Continuing Education And Teaching, A+ : High Honours

Introduction to Adult Education; Instructional Techniques; Interactive Learning Process; Curriculum Development; and, Assessment.