Oversaw multiple store locations, fostering a culture of accountability and high performance among managers.Set clear goals and expectations for store-level performance, ensuring alignment with overall company objectives.Conducted frequent store visits to monitor operational standards, cleanliness, and customer service quality.Recruited and trained store managers to enhance leadership capabilities and operational efficiency.Reviewed staffing levels and schedules, implementing solutions to optimize team performance.Analyzed sales data and performance metrics to drive strategic decision-making and improve financial results.Cultivated relationships within the community to enhance brand visibility and customer loyalty.

Managed daily operations, ensuring compliance with company standards and local health regulations.Developed and implemented staff schedules, effectively managing labor costs and maximizing efficiency.Conducted inventory counts and managed procurement to maintain optimal stock levels.Oversaw payroll processes, ensuring accuracy and timeliness.Monitored food cost percentages and adhered to COGS margins, driving profitability.Trained new staff members to ensure service quality and operational excellence.Conducted regular inspections of store cleanliness and quality control.Handled catering orders and developed marketing strategies to boost sales.