Ray Henderson Email and Phone Number

I’m Responsible for the day-to-day operations of the hotel, overseeing various departments such as front desk, housekeeping, food and beverage, maintenance, revenue managing.Ensuring excellent customer serviceHiring, training, and supervising hotel staff members. Setting work schedules, assigning duties, conducting performance evaluations, and promoting a positive work environmentMonitor financial reports, I analyze data, and make decisions to maximize profitability while controlling costsCollaborating with the sales and marketing team to develop strategies for attracting guests, increasing occupancy rates, and promoting the hotel's servicesAdhering to all applicable laws, regulations, and licensing requirements. This includes health and safety regulations, employment laws, liquor licensing, and any other relevant legal obligationsI’m friendly and easy-going personality and I am very much customer oriented.Knowledge of general office skillsAbility to maintain confidential informationCustomer service experienceExcellent Written and Oral Communications Skills