Ray Dermon Email & Phone Number

Louisville, Kentucky, United States

Sales Engineer focused on cutting-edge cybersecurity solutions, particularly around DNS.

Louisville, Kentucky, United States

• Developed automation solutions that reduced operational times by over 30% using advanced scripting and CI/CD pipelines.
• Created a user-centered front-end script server using Jenkins, dramatically improving task automation efficiency by 25%, saving an average of 20 hours per week for the team.
• Led the strategic design and deployment of experimental labs using Terraform and AWS, resulting in a 20% increase in project deployment speed and fostering innovation.
• Played a key role in collaborative projects with account managers, designing tailored solutions that integrated advanced product lines into diverse client environments.
• Authored detailed documentation and led training sessions that improved the operational efficiency by 30%, enhancing performance across 3 internal teams.
• Enhanced system reliability and reduced downtime through API-driven robust monitoring and maintenance protocols, benefiting major Fortune 1000 customers.

Louisville, Kentucky, United States

• Cultivated strategic partnerships with key technical stakeholders, driving a 20% increase in year-over-year business growth.
• Delivered high-performance solutions, presentations, and proposals after thorough analysis of client requirements, ensuring alignment with business objectives.
• Continuously updated technical knowledge to enhance the introduction of innovative solutions, resulting in a 25% increase in product adoption among targeted clients.
• Negotiated and closed deals with Fortune 1000 companies, demonstrating a deep understanding of complex network and wireless solution requirements.
• Developed post-sale implementation plans that ensured smooth service migration and optimized system performance.
• Led customer support initiatives that bolstered client relationships and enhanced satisfaction through timely issue resolution.