Raymond D. Email & Phone Number

Toronto, On, Ca

North York, Ontario, Canada

North York, Ontario, Canada

Toronto, Ontario, Canada

• Designed and implemented a WordPress E-Commerce website for a local business that has received over 500 unique visitors and generated $20,000 in sales in its first two months• Optimized the website for mobile and desktop viewing, with a focus on providing a seamless and intuitive user experience for customers• Conducted website quality assurance testing, including testing of landing pages, to ensure a seamless and 100% error-free user experience• Assisted clients with technical issues related to their website, including addressing downtime and implementing updates or changes• Maintained an up-to-date product inventory in the online shop, contributing to 20% increased sales• Managed and organized the logistics and coordination of 500+ orders, including working with delivery drivers and communicating with customers to ensure timely delivery in accordance with customer requests

Calgary, Alberta, Canada

• Created and designed a custom Shopify design for a local athletic wear e-commerce business • Maintained regular communication with the client to transform their website design vision into a tangible reality • Ensured current product inventory accuracy while generating appropriate coupon code discounts for customers• Offered round-the-clock assistance to client in case of any technical issues or desired modifications to their website, promptly resolving technical problems and incorporating requested changes• Developed visually appealing landing pages that catered to both mobile and desktop users, ensuring a seamless and intuitive browsing experience for customers

Brampton, Ontario, Canada

• Contributed to the Quality Assurance and Pre-Delivery Inspection (PDI) department, inspecting and verifying the quality of 200-300 vehicles daily prior to delivery to customers• Provided daily updates to supervisors, team leaders, and upper management about problems and in-system damages (ISD) that occurred during the shift• Successfully prevented the loss of revenue by identifying and correcting defects in areas such as paint, mechanical systems, and upholstery for 200-300 vehicles prior to shipment to customers• Conducted rigorous vehicle testing on company premises, including track testing, to verify optimal brake function, engine performance, and driving proficiency in accordance with company standards.• Contributed to the investigation of 15 problems, including operator and machine errors, and presented findings and solutions to management for further action• Demonstrated initiative by learning 3 additional tasks on the assembly line, resulting in a 10% increase in production efficiency and uninterrupted production

Vaughan, Ontario, Canada

• Maintained 100% accuracy and completeness of orders by confirming that items and lot numbers matched order tickets during the order-picking process in the Baxter medical supply warehouse• Verified the accuracy and condition of outbound shipments to customers to ensure they received the correct items and that they were not damaged• Achieved a higher rate of outbound order picking than the daily quotas set by the company, reaching over 20% of the quality standards• Educated new employees on order picking and verification of outbound shipments to guarantee error-free and 100% accurate fulfillment of orders

Toronto, Ontario, Canada

• Successfully set up and configured various software and computer hardware components, including CPU, GPU, SSD, HDD, and PSU, as well as drivers and BIOS-related software• Enabled wireless printing capability for users by implementing Wi-Fi compatibility for printers, allowing for printing from laptops and smartphones• Configured routers to offer 2.4GHz and 5GHz frequency options, changed the SSID and password for users and created a QR code for easy device connection to the Wi-Fi network• Diagnosed and troubleshot system failures or bugs, and provided solutions to restore functionality to its original state• Provided technical support to customers through phone, email, and remote access tools (e.g. TeamViewer), assisting in the resolution of technical issues