As an experienced manager with expertise in implementing and managing CRM systems, automating processes using Excel macros and VBA, creating marketing emails and graphics, and project management, I am committed to achieving results and exceeding expectations. My strong communication skills and positive attitude make me an asset to any team.With years of experience in staff management and recruitment, I have successfully managed teams comprising of up to 50 staff, overseeing all new projects from inception to deployment using Trello. I am adept in using SQL for data extraction and proficient in creating marketing emails and graphics using Mailchimp, Sendgrid, Klaviyo, Pixlr, and Canva. My skills in creating landing pages using Unbounce, resolving technical issues, testing websites and software for bugs, and creating training material for new staff have proven to be valuable assets to my past employers.Throughout my career, I have demonstrated excellent project management skills and have consistently produced KPI reports and graphs using SQL to extract key business data. I am also skilled in HTML and CSS, having made changes to emails, landing pages, and websites.With my diverse background, having worked in Research Projects & Data Analysis for Barclays Capital, and Fixed income trader support, Middle Office, and Settlements for RBS International Banking, I have gained valuable experience in maintaining asset control databases and providing real-time data to downstream trading and settlement systems.Overall, I am a driven and methodical professional with strong project management skills and a positive attitude towards challenges. I possess excellent communication skills, adaptability, and I am always looking to exceed expectations.