Rayssa Costa Email & Phone Number

Jaraguá Do Sul, Sc, Br

Brazil

Order to Cash Section Responsible for the accounts receivable and registration routine of specific subsidiaries of the WEG Group in Canada, United States and Mexico.- Analyzing bank statements for the clearing and reconciliation of invoices;- Controlling and recording payments made through various methods, such as bank transfers, checks, and credit cards, ensuring process efficiency;- Processing refunds and financial transfers;- Evaluating account reconciliation processes;- Closing monthly financial cycles by generating reports, sending them to the accounting department, and verifying entries, contributing to accurate account closure;- Creating new client registrations and updating existing client data, ensuring data integrity and the correct flow of information.This routine requires proficiency in both English and Spanish. Daily tasks are interconnected with the use of the WBS (WEG Business Service) platform to handle requests related to the activity. All tasks are managed and executed within the corporate Oracle and SAP systems, ensuring the integration and efficiency of administrative and financial processes.

United States

Cultural exchange in the United States with the goal of acquiring fluency in English, experiencing other cultures, and enhancing soft skills.

Brazil

Responsible for the company’s commercial routine:- Customer service and support;- Conducted product sales with a focus on providing accurate and personalized recommendations, increasing customer satisfaction and driving sales;- Participated in receiving goods, recording and organizing deliveries effectively, maintaining proper control over received items;- Managed inventory using inventory systems to monitor product levels and optimize restocking.

Brazil

Responsible for the office’s administrative routine, specifically in the commercial and financial sectors:- Prepared and managed budgets, adjusted pricing according to commercial policies and market demands;- Acquired new clients, monitored the sales closure process, and maintained communication with clients to ensure high-quality service;- Issued service guides and related documents, ensuring compliance and accuracy in administrative processes;- Executed billing tasks, including issuing invoices and managing accounts receivable;- Managed collections and monitored the recovery of funds, performing write-offs and protests as necessary.

Bachelor’S Degree In Business Administration, Business And Administration

Curso Superior

Vocational High School Education, Chemistry

Language, Esl - English As A Second Language, B1

Curso de Inglês