Customize and manage internal SharePoint applications to provide complementary services and solutions for day to day operations:-CSR/CSOM development using SharePoint REST Api + VueJs/Vuetify for the frontend -.net SharePoint Solutions -SharePoint Worlfow Development-MS InfoPath Development -PowerShell Scripts that Interact with SharePoint data(extract reports/data ingestion) -VBA Development (Macro/Automation to generate contracts and reports)-Power Automate and Power Apps to implement business logic Develop Attended and Unattended RPA using UiPath:- develop new automation processes to meet business needs/maintain old processes- maintain existing processes using available tools and update processes as needs and systems change. - analyze new opportunities and generate estimates as well as timelines for new implementations. - work with external vendors to integrate processes developed by them into our existing monitoring and production servers.

As an automation specialist I work With UiPath and RPA through operational processes that the business is trying to automate, given a process documentation and step by step walk-through I can design a an automation workflow that will free up operational users for additional tasks.Daily tasks include: - develop new automation processes to meet business needs-power apps and power automate to implement business logic - maintain existing processes using available tools and update processes as needs and systems change. - analyze new opportunities and generate estimates as well as timelines for new implementations. - work with external vendors to integrate processes developed by them into our existing monitoring and production servers. - coordinate with internal teams to meet security and monitoring standards as well as SLA and service availability requirements. Technologies used: JS, vb.net, UiPath, VBA, HTML, CSS, SharePoint, Office 365, Power Automate, PowerShell Scripting,

As an automation specialist I work With UiPath and RPA through operational processes that the business is trying to automate, given a process documentation and step by step walk-through I can design a an automation workflow that will free up operational users for additional tasks. Using UiPath and additional knowledge (PowerShell scripting VB for Application ) we automate several types of processes: - New vendor setup (SAP interface) - Automatic data ingestion from generic Inbox. - SharePoint Data entry. - Data Migration. - Data consolidation from multiple database systems. - Automate repetitive activities by offloading them to UiPath. - Automatic reports generation.

Support engineer specialised in developer support for Microsoft CRM Dynamics/ Dynamics 365. Evaluate customer requirements.Propose solution using best practices.Educate customers on how to use the SDK provided by MicrosoftUse both JavaScript and C# to develop customisation or custom functionality that meets cx demands.

Frontend Web developer used Bootstrap and Angular as the main frameworks, developed internal project for customers which consisted of configuration pages for the application and some public facing pages that some customers could reach to view their data.

Help develop internal projects and client projects based on SharePoint 2013 Using HTML JS and CSS developed and implemented the look and feel for the internal applications along with extra functionality available on forms such as cascading drop downs and enhancements to the main SharePoint views by leveraging Jquery libraries.

Develop and update internal websites to comply with company standards and SharePoint best practices.Modify content based on project specification, optimize pages for faster loading and improove user UX. Technologies used: JavaScript, jQuery, CSS, SharePoint 2010, internal frameworks Bootstrap.

Develop and update internal websites to comply with company standards and SharePoint best practices.Create new websites and develop custom content types, websites and applications to assist and complement internal projects.Develop SharePoint solutions and customization using: html, css, JavaScript, SharePoint (Json and csom), CSR, JSLink, REST, CAML, jQuery, D3.js, spservices.js Limited knowlege of C#/.netAssist internal IT departments with migration from 2007 infrastructure to the 2013 platform and ensure that customization look and behave as expected.Additional experience with the following platforms/frameworks: Bootstrap, Material.js, Meteor, Angular/Blaze,

Develop, implement and maintain SharePoint on-premises solutions for Microsoft customers which migrated to a highly connected work environment. Main Responsibilities were: • Developing SharePoint environments based on customer’s needs and requirements. • Maintain and support solutions already implemented using both onsite support and remote access services • Advanced troubleshooting and debugging by aiding the development team to find issues in developed solutions by testing solutions and capturing stack traces for developer review • Security training and setup experience with highly restrictive environments and user level rights management within SharePoint to ensure unnecessary rights are not granted to users

My responsibilities are:To design and build from the ground up servers and forums for various HP internal departments in order to encourage information sharing and troubleshot with various internal processes and tools also used said website to compile bug reports and improvement suggestions for internal processes and tools. 1.Partner Operational Support • Manage channel partner relationship; provide daily operational support via e-mail and telephone; • Acting as one contact to the partner, communicating all relevant information and ensuring customer satisfaction; • Drive regular operational reviews with Partner Operational staff. Prepare power-point packages with data analysis; 2. Transaction Processing • Ensure that agreed service levels are met; • Maintain close contact with other units to anticipate problems and facilitate work flow (or to solve different issues that appear;• Prepare proper documentation and its regular supervision;• Analyse operational data, identify root cause of repetitive issues and drive corrective actions. 3. Backlog Management • Proactive backlog monitoring using different tools and reports;• Ensure structured and high quality communication related to issues affecting the order backlog to both Partners and HP Sales and Business Units; • Manage exceptions and specials. 4. Escalations • Deal with all written or verbal requests from the partners (inquiries, complaints, etc); • Provide partners with solutions when problems arise, efficiently utilizing the HP network; • Use own judgment to escalate issues at the right time and to the correct owner. 5. Controlling & Quality • Ensure that HP policies, legal regulations and audit requirements are met and maintained; • Contribute in reaching the defined process measures and business fundamentals (e.g turn-around-times, field inventory levels etc).

Develop and maintain strong relationships with HP Preferred Partners by providing services and support in the most timely manner possible using internal tools such as Siebel, Sandy, SAP and other custom developed applications. Main Responsibilities were: • Validate orders in SAP which were entered by the colleagues from the support department or customer • Follow all non-processed, not complete, problematic, blocked orders, to identify and solve the issue and to be able to enter the order and deliver it to customer • Make all the obligatory checks and make sure the order is clean and no information is missing• Alert the colleagues immediately if the necessary information has not been provided and the order has to be rejected. • Keep the activity log updated when new order arrives and after changes performed on the order. • Follow up of the order: • Check reports for rejected orders. • Check the blocking codes reports and take appropriate action. • Check reports and take action when invoice needs to be released. • Do a modification of order or delete an order when asked by the CSR and when possible. • Block an order when possible using the shipment module function and the hold codes. • Follow all non-processed, not complete, problematic, blocked orders, to identify and solve the issue to be able to enter the order and deliver it to customer • Need to cooperate closely and provide all information available to other teams to meet with customer satisfaction. • Manage requests from coordinators asking for change/cancel orders in SAP • Provide proactive information to colleagues. • Raise alerts (preventive action) • Cooperate closely and provide all information available to other teams to meet with customer satisfaction.

HP Internal Trainer for new and old employees that needed to hone their skills using applications within the company. Main point of contact for Microsoft Software functionality issues as well as any other computer functionality issues:• Diagnose hardware issues and escalate to IT • Repairing faulty software/OS anomalies on demand• Educate users on proper use for company provided hardware and softwareProvided detailed training regarding MS Word, PowerPoint, Excel, Access and Visio.Provided trainings and general guidelines for computer usage to maximize performance and reduce external threats. All trainings were developed on various level of complexity based on the requirements established beforehand by various teams and departments.

My position helped me learn principles, mission and values of the foreign companies, and allowed me to focus my own expertise on customer orientation and management of arrising issues. I formed my own profile and expanded my professional abilities. I managed Sales opportunities by using various specific systems that include Siebel CRM management, order tracking, transaction investigation as well as various pricing and order management tools.I follow a rigorous set of rules to monitor all the orders and make sure they flow correctly through all the HP systems.I helped achieving a profitable growth, keeping in mind a high customer satisfaction, within HP’s Support organization via:• Administration and follow-up of support agreements within the entitlement tools of the company, in an efficient way, meeting HP’s high quality standards and taking in to account the HP administrative procedures and policies.• Apart from being a professional in administration, be a real professional in internal customer contacts.• Ready to embark on and run projects to evaluate and guarantee the highest possible efficiency rate in customer satisfaction/process handling.

I was an editor specialized in English articlesSpecialties referred to Economic/IT related articles which needed to be translated with extreme accuracy and within a very small time frame.On demand I handled 1 to 1 translations for Mediafax customers that were interested in their perceived image in this Europe’s eastern region

Assist with quality assurance, user interface tweaking, functionality and checking features implementation status/functionality for the latest EA titles in development at EA's DICE studios from Sweden. Testing for internal development and reporting tools (SKDs and PHP based internal databases) in order to ensure data quality on all development fronts.