* Execute on a sales strategy to meet/exceed team revenue targets, employee goal setting, performance management and career planning and development;* Establish and report on metrics to measure performance of the renewals team; correct deficiencies where necessary;* Ensure that the sales plan is aligned with and supports the corporate revenue goals;* Ensure Veeam Core Values are being carried out by all employees on the team;* Manage a team of renewal representatives and ensure that that the team meets their KPI’s such as Quota/Target Attainment, MBO's and activity levels * Ensure the team is adequately staffed at any given point in time to accommodate the work load on all assigned territories;* Work with internal training team/Renewals Specialist to ensure proper onboarding and training for all employees on the team (assessment on the process and knowledge possessed by the new hires);* Monitor/shadow and coach new hires on ways to improve - provide adequate feedback whenever necessary;* Act as a “go-to” person for the team for any kind of operational and work related issues that they might encounter during the course of their employment;* Implementing new initiatives and making sure all staff understand them and abide by them;* Keep direct and upper management updated with any challenges/issues affecting the work and support this with facts and figures;* Conduct regular pipe-line reviews and provide an accurate forecast against the quarterly sales quota;* Participate in management meetings and take responsibility for renewal sales improvement initiatives and other assigned action items;* Maintaining and promoting a successful and positive work environment;* Fulfill professional goals and targets based on the performance indicators at the individual, department, company;* Report and register on time, complete and correct data required on applications and tools / applications specific internal systems

• Effectively manages renewal of all contracts in assigned territory to protect and grow Veeam maintenance revenue, as well as upsell and cross sell• Ensures customer success and goes above and beyond to ensure customer retention and satisfaction• Proactively monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on maintenance agreements• Provides timely proposals and quotes as requested pursuant to terms of customer and/or partner agreements• Efficiently handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts• Positively interacts and collaborates with customers, Veeam partners, and Veeam associates• Identifies and pursues maintenance reinstatement opportunities• Assists in negotiation of maintenance agreements• Accurately records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)• Achieves target quota• Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our emerging customer base (varies depending on segment)

• Audit Purchase orders in terms of pricing, skus, approvals, forms of discounts, and ensuring policies for purchase are followed.• Create Accounts and Contacts.• Updates all CRM records pertaining to the orders: accounts name/address, contacts.• Build licensing contracts within our CRM (Salesforce) and develops new renewal opportunities for future business.• Generate licensing keys and distribute them to customers for confirmation of fulfillment of orders.• Attach on CW PO/license file and generate Celigo for the order to be invoiced.• Answer cancellation requests received by email, ask for approval, audit LOD form to be completed accordingly, modify SF for CN, send CN request to accounting, send CN to distributor.• Communicate with internal sales teams and distributors to resolve issues regarding to orders: incorrect price, invalid quote, invalid accounts data, policies for purchase are not followed.• Correct SF for internal mistakes.• Maintain working knowledge of products, order fulfillment policies and procedures, and basic accounting processes.

Testarea aplicatiilor dezvoltate conform specificatiilor de proiect;Crearea, documentarea si utilizarea de test case-uri pentru aplicatiile testate;Identificarea, trackingul si raportarea erorilor intalnite in cadrul proiectului;Asigura suport pentru problemele care apar in aplicatia CRM;

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