Robert Mcgowan Email & Phone Number

Florida, United States

Florida, United States

Jacksonville, Florida, United States

Jacksonville, Florida, United States

Jacksonville, Florida, United States

(Contracting through Datasoft Technologies)

Pennsauken, Nj

Partnered with Executive Management in the successful development, marketing and launch of a web-based case management system product line. Responsible for outside sales, managing product customization and implementation, on-boarding and account management of new clients. Presented and interpreted recurring, data-driven insights to long-time external clients, including state and local health departments, NJ State Medicaid MCOs/ACOs, and HIEs, which in-turn drove the expansion of service contracts to meet their growing needs. Engaged directly with external and internal clients promoting innovation initiatives designed to uncover and develop new products and opportunities.

Lumberton, Nj

Built valued relationships with numerous clients in the development and execution of practical business plans driven by strategy and metrics. Developed, managed and implemented robust IT solutions which streamlined existing business processes and provided insights on relevant KPIs.

Responsible for managing external and internal client relationships through medium and large scale software initiatives. Project management responsibilities included driving project milestones across multiple departments, gathering requirements from external and internal clients, defining process improvements, and overseeing the recurring release of numerous multi-million dollar software products. Acted as a liaison between the IT, Product, Sales and Operations departments through all phases of the SDLC. Managed annual Ernst & Young audit.

Assisted in managing corporate transition after Statistical Research was acquired by Arbitron in 2001. Provided leadership to a team of 4 programmers. Worked to integrate the Statistical Research and Arbitron production systems. Responsible for new development as well as system maintenance. Coached and trained internal and external client end-users on business rule changes and updates to assorted user interfaces.

Worked as part of a team to develop a production system for reporting TV audience measurement. Supported conversion of all production systems from FORTRAN to Visual Basic 6/SQL Server 2000.

Master Of Business Administration (M.B.A.), Business Administration And Management, General, Honors: Cum Laude

Certificate In Client/Server Technology, Computer Science

Ba, English Language And Literature, General

Associate Of Arts (Aa), Humanities/Humanistic Studies