Rhianna Croft Email & Phone Number

California, United States

Plan, implement, and facilitate weekly social and support group programs for LGBTQ+ senior population. Coordinate and collaborate in cross-agency, neighborhood, community events to ensure access to the best and most comprehensive services available to LGBTQ+ seniors.

Liaise between providers and patients to schedule, coordinate, develop, and evaluate patients’ continuing care services. Act as a point of contact between outside providers and suppliers to provide optimal care.

Mill Valley, California, United States

Greet, screen and assist clients, demonstrating excellent customer service. Schedule appointments using practice management software. Understand and clearly communicate benefit and payment options. Collect and report payments. Keep schedule filled and therapists updated as schedule changes. Maintain a strong knowledge of all PSM services and offerings. Answer multi-line phone system and manage messaging.

San Francisco, California, United States

Hostess: Place orders for customers through our POS platform via in-person, phone, and delivery tablets. Resolve customer and courier issues with 3rd party service support such as DoorDash, UberEats, and Square.Expeditor: Bridge of communication between BOH and FOH staff. Manage food running station to ensure orders are delivered in a correct and timely manner.

San Francisco Bay Area

Documented student check-ins, sent mass emails, handled incoming phone calls, processed monthly dues, guided students through enrollment/cancellation process, and responded to messages. Briefly assisted with social media work and updating website.

In charge of overseeing the different media platforms, such as Facebook, Instagram, and UC Davis’ Website, creating graphics (flyers, FB event covers, IG posts, etc.), and writing press releases for news alongside teammates. Participant in the campaign creation team in charge of launching social media campaigns. Also participated in writing the strategic content report for the Bulosan Center's social media platforms.

San Francisco Bay Area

Greeted guests, organized reservations and walk-in parties. Addressed guest inquiries and issues, including answering the phone, taking messages and giving directions to the area.

San Francisco Bay Area

Research project sewing masks to support vulnerable communities of color. Learned how to sew facial coverings, participated in weekly lectures, and performed in-depth interviews on the impact of COVID-19. Gained skills in research, writing, sewing, zoom interviews, and data analysis.

San Francisco Bay Area

Instructor’s Aide for upper-division Asian American Studies class. Assisted professor in taking roll, keeping track of student assignments, creating PowerPoint presentations, and sending out emails. Provided student support for assignments and course requirements.

San Francisco Bay Area

Worked cash register, made espresso drinks, and kept giftshop clean. Other responsibilities included updating inventory and merchandising. Greeted guests, organized reservations, and walk-in parties. Addressed guest inquiries and issues, including answering the phone and giving directions to the area.

San Francisco Bay Area

Helped customers and handled cash. Prepared food and ingredients. Kept the store clean by mopping, sweeping, restocking, wiping down tables, etc.

Mount Shasta, California, United States

Communicated with members, employees and other individuals to answer questions, explain information and address complaints. Answered the telephone and took messages. Collected counted and disburse money. Performed janitorial duties such as cleaning floors, equipment, bathrooms and pools sweeping, mopping, scrubbing and vacuuming.